Business Details
20 Years
experience
Emergency
services
Your Trusted Optometry Partner in Rolesville, NC
Since 2006, North Wake Eye Care has been a dedicated provider of comprehensive vision care services to Rolesville and surrounding communities. Our team of experienced eye care professionals combines advanced diagnostic technology with personalized attention to deliver modern optometry solutions, including comprehensive eye exams, vision correction, and treatment for eye diseases like glaucoma and macular degeneration.Our optical department offers designer frames and precision lenses from top brands, supported by knowledgeable staff to help patients find both style and functionality. Committed to improving quality of life through enhanced vision, we adhere to federal civil rights laws and maintain a patient-centric approach with transparent communication and community-focused care.
Services
Contact Lenses
Comprehensive Eye Exams
Emergency Eye Exams
Eye Disease Treatment
Optomap Imaging
Details
- Year established: 2006
Highlights and features
- We have served the Rolesville community with optometry services since 2006.
- Our team utilizes advanced diagnostic technology for precise eye care.
- We offer comprehensive eye exams and treatment for complex eye diseases.
- Our optical department features designer frames and precision lenses from top brands.
- We provide emergency eye exams for urgent vision care needs.
Services
Comprehensive Eye Exams
Our thorough eye exams assess vision acuity, eye health, and potential diseases. Using advanced diagnostic tools, we detect conditions like glaucoma and cataracts early. Patients receive personalized recommendations for corrective lenses or treatment plans.
Contact Lenses
We provide custom contact lens fittings for comfort and clarity. Options include daily disposables, toric lenses, and specialty designs. Our team ensures proper fit and ongoing support for optimal vision correction.
Eye Disease Treatment
Treatment for glaucoma, macular degeneration, and diabetic retinopathy is available. We use evidence-based protocols to manage progression and preserve vision. Regular monitoring ensures timely interventions for chronic conditions.
Optomap Imaging
This ultra-wide retinal imaging technology captures 82% of the retina in one scan. It aids in early detection of retinal tears, detachments, and vascular issues. The non-invasive process enhances diagnostic accuracy and preventive care.
Emergency Eye Care
We address sudden vision changes, eye injuries, and infections promptly. Our team provides immediate assessments and treatments for conditions like corneal abrasions or chemical exposure, ensuring rapid relief and protection of vision.
Questions
What services does North Wake Eye Care offer?
We provide comprehensive eye exams, contact lens fittings, emergency eye care, retinal imaging, and treatment for eye diseases like glaucoma and macular degeneration.
Do you accept insurance?
Yes, we work with multiple insurance providers. Visit our Patient Portal for a list of accepted plans or contact our office for verification.
How can I schedule an appointment?
Request an appointment online through our Patient Portal or call us directly at (919) 554-2440 during business hours.
What should I bring to my eye exam?
Bring your current glasses or contact lenses, a list of medications, and your insurance card. New patients should complete registration forms beforehand.
Are walk-in visits available?
We recommend scheduling appointments in advance, but we accommodate urgent eye care needs as emergencies arise.
What technology do you use for eye exams?
We utilize Optomap ultra-wide imaging and digital retinal photography for detailed, non-invasive retinal assessments during comprehensive exams.
Reviews (6)
Laurie G.
Jun 25, 2022
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Dr. Merckle and crew are awesome! They're knowledgeable, helpful, caring, accommodating, and cost-effective. Highly recommend!
Chuhan W.
Dec 23, 2021
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I have nothing against the doctor but I'm really tired of their customer service system. Whenever I call or text I never get any reply if I don't follow up with multiple calls after. It's never been this frustrating for me to not be able to ask some simple questions because they are not accessible most of the time. One trick I found though, is never choose any number but 1 (appointment) if you hope to talk to someone and expect to be hung up anytime.
Ask as many questions as you can while you are there and definitely get the prescription otherwise they don't provide anything. Also one time I went there to get my glasses fixed and I was told to see the doctor first and adjusted my frame later and after I was done with the doctor there was no one available to adjust my frame for me and the only person working there said "you have to come another time to fix your frame". I drive 25 minutes one way to get there and they don't respect your time at all! Hire someone who cares and who is friendly too please.
Ask as many questions as you can while you are there and definitely get the prescription otherwise they don't provide anything. Also one time I went there to get my glasses fixed and I was told to see the doctor first and adjusted my frame later and after I was done with the doctor there was no one available to adjust my frame for me and the only person working there said "you have to come another time to fix your frame". I drive 25 minutes one way to get there and they don't respect your time at all! Hire someone who cares and who is friendly too please.
Barbara Timmons
Nov 12, 2019
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North Wake Eye Care did an awesome job taking care of my Granddaugher's eyes. She was not nervous and the staff was awesome!
Sarah Roskilly
Nov 01, 2019
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From the friendly front desk staff, the awesome assistant and Dr Merckle's excellent guidance and knowledgeable approach, I had a great experience. I highly recommend visiting this Eye Doctor in Rolesville.
Debi Chrzanowski Ritter
Sep 25, 2019
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Great associates. Explained things well. Tests were completed timely. Dr Merck took time to listen and offer solution. Great experience!
T. N.
Oct 06, 2016
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The doctor and tech were great and friendly, BUT the problem lied within the staff at the front desk. They were unfriendly and one of them were very rude toward me. I didn't even got a greeting from them the moment I stepped in the office. One of the staff was rudely pointed at me and said "come here" to get me come to the desk to fill out forms. Later on at work, I emailed them to ask questions.
One of the front staff emailed me back using abbreviated words. As I read the email, I thought I'm reading a text message from a teenager. For me, it was very unprofessional of her. The only reason I give this place two stars is because of the doctor and the tech. Other than that, I've experienced better customer service from other practice.
One of the front staff emailed me back using abbreviated words. As I read the email, I thought I'm reading a text message from a teenager. For me, it was very unprofessional of her. The only reason I give this place two stars is because of the doctor and the tech. Other than that, I've experienced better customer service from other practice.