Business Details
27 Years
experience
Your Trusted Partner for Behavioral Health Solutions in Pleasanton, CA
Founded in 1999 by President and CEO Neisha Becton, Becton Healthcare Resources (BHR) has established itself as a leader in behavioral health management services. Our mission centers on delivering cost-effective treatment solutions for organizations serving individuals with serious and persistent mental illnesses. Through operational oversight, we ensure services respect individual needs while addressing cultural considerations. With decades of experience, we specialize in recruitment, outpatient program management, centralized intake services, case management, quality improvement, and medical billing tailored to mental health organizations. Our values of excellence, compassion, respect, and integrity guide every interaction, enabling healthcare providers to focus on patient care while we handle administrative complexities.Headquartered in Pleasanton, California, we serve medical groups, hospitals, and community health centers nationwide. Our innovative solutions, including a state-of-the-art call center launched in 2015, enhance care quality through real-time data collection and outcome tracking. We maintain membership in the Healthcare Billing and Management Association and adhere to the highest professional and ethical standards. By aligning cutting-edge systems with passionate employees, we continuously improve service delivery while ensuring compliance with regulatory requirements like HIPAA and Medicare/Medicaid standards.
Services
Physician Recruitment
Outpatient Services
Centralized Intake
Case Management
Quality Improvement
Medical Billing
Medication Support
Partial Hospitalization
Day Treatment Programs
Infrastructure Auditing
Details
- Year established: 1999
Highlights and features
- We have over 20 years of specialized experience in behavioral health management.
- Our team manages end-to-end recruitment for healthcare professionals nationwide.
- We operate a centralized intake system serving California since 2003.
- Our quality improvement services integrate data-driven insights for measurable outcomes.
- We specialize in mental health billing for Medicare, Medicaid, and private payors.
Associations and certifications
- Healthcare Billing and Management Association
Services
Physician Recruitment
BHR manages end-to-end recruitment for physicians and healthcare professionals. Our services include job advertising, candidate sourcing, background checks, and credentialing support. We specialize in placing professionals for medical groups, hospitals, and community health centers.
Centralized Intake
Since 2003, our intake team has handled appointment scheduling and referrals. We provide toll-free numbers, insurance verification, and daily activity reports to streamline patient access for healthcare organizations.
Medical Billing
BHR offers specialized billing for mental health practices, including Medicare, Medicaid, and private payor claims. Our team handles appeals management, claims follow-up, and customized reporting to maximize revenue recovery.
Case Management
We coordinate care for individuals with mental health needs, focusing on medication compliance, crisis intervention, housing support, and vocational services. Our approach balances client needs with budgetary efficiency.
Quality Improvement
Our QI services identify operational gaps and implement evidence-based strategies. We focus on staff education, process standardization, and quality metrics to enhance client satisfaction and clinical outcomes.
People
Neisha Becton
President and CEO
Neisha Becton founded BHR in 1999 with a vision to improve mental health care access. She leads strategic initiatives while maintaining a focus on compassionate, data-driven healthcare management solutions.
Questions
What services does Becton Healthcare Resources offer?
We provide physician recruitment, outpatient program management, centralized intake services, case management, quality improvement, medical billing, and infrastructure auditing tailored to mental health organizations.
How does BHR support mental health providers?
We handle administrative complexities like staffing, billing, and compliance, allowing providers to focus on delivering patient care while we ensure operational efficiency.
What regions does BHR serve?
While headquartered in Pleasanton, California, we serve medical groups, hospitals, and community health centers nationwide with a focus on California operations.
How does BHR ensure quality in its services?
Our quality improvement initiatives use data-driven insights and industry best practices to standardize processes, enhance clinical outcomes, and track measurable progress.
What billing services does BHR specialize in?
Our billing team handles Medicare, Medicaid/Medi-Cal, PPO, Kaiser, Aetna, Blue Shield, Cigna, and private payor claims with expertise in appeals management and compliance.
Reviews (6)
Akhale Darany
Jun 10, 2022
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If you come in with a positive attitude, there's a lot to like. If you're coming in all negative, any small inconvenience will be amplified and you're gonna hate it. It's common sense, but not everyone seems to have it.
Noah William
May 16, 2022
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It's a small company, which I like. We take good care of each other, and everyone's on a first-name basis. Much better than being a number.
Kat Thomas
Apr 20, 2022
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I don't know where all these negative reviews are coming from, y'all are rude as hell. Yeah we're a little forgetful sometimes, but to say that we're "unprofessional" and "incompetent" is uncalled for. Some of us are doing our best!
Olivia Kristine
Jan 05, 2022
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Hiring process was quick and easy. There were totally transparent with me, offered me an amount I was happy with to get me on board. Training is going well, everyone is welcoming. So far I like it, hope it stays this good.
Megan Parsons
Dec 07, 2021
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BHR was definitely up there for being one of the most enjoyable companies to work for. The staff has some of the best, most hard-working people I've ever had the pleasure of working with, and our CEO runs the company with fervor and strong values. I never thought I could love my job so much. Really, I never understood people that actually looked forward to going to work, but it's such a great environment it's hard not to be excited about it.
A. Boston
Apr 15, 2020
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This organization is VERY unorganized! All of the employees may smile in Neisha's face and pretend that things are okay but everyone says how they really feel amongst each other. Linda from HR is very unprofessional and needs to take a refresher course in Human Resource! Ms. Bobby as well, very unprofessional. They over work you and pay you pennies. Two thumbs down! Don't waste your time.
