Business Details
Emergency
services
Your Trusted Optometric Care in East Providence, RI
At The Brown Center, we have dedicated ourselves to providing comprehensive optometric care that prioritizes both eye health and overall well-being. Our practice utilizes cutting-edge diagnostic technology, including the EasyScan system, to detect early signs of ocular and systemic conditions such as macular degeneration and inflammatory plaques linked to neurological diseases. With a focus on preventive care and patient education, we offer specialized services ranging from routine eye exams to advanced contact lens fittings, including scleral lenses for dry eyes and irregular corneas. Our team of experienced optometrists combines clinical expertise with personalized attention to address unique visual needs, whether for children requiring vision therapy or adults seeking multifocal solutions.We maintain extended hours to accommodate diverse schedules and provide urgent care for ocular emergencies, ensuring accessibility for all patients. Our optical department features premium eyewear brands like Ray-Ban and Gucci, while our contact lens practice specializes in resolving complex prescriptions that traditional providers may decline. We uphold rigorous professional standards, adhere to evidence-based practices, and maintain transparency in all financial and operational matters, including insurance billing and payment options.
Services
Eye Exams
Contact Lens Fitting
Vision Therapy
Optical Services
Urgent Eye Care
Highlights and features
- We utilize cutting-edge diagnostic technology like EasyScan for early disease detection.
- Our team successfully fits patients with complex contact lens prescriptions others decline.
- We offer urgent eye care services for emergencies beyond regular office hours.
- Our practice maintains extended weekday hours to accommodate busy schedules.
- We provide personalized vision therapy programs developed by behavioral optometrists.
Associations and certifications
- ISO 9001
Services
Wellness Testing
Our wellness testing utilizes the EasyScan system to detect early signs of ocular disease and systemic health issues through retinal imaging. This non-invasive technology identifies inflammatory plaques linked to neurological conditions and blue light damage that may indicate macular degeneration risk. Patients receive comprehensive analysis from our optometrists to establish preventive care plans tailored to their unique health profiles.
Vision Therapy
Specially designed vision therapy sessions address developmental and rehabilitative needs for children and adults. Our behavioral optometrists create individualized programs to improve visual processing, eye coordination, and perceptual skills. Backed by scientific research, these therapies help patients overcome learning-related vision problems and enhance performance in academic, professional, and athletic environments through weekly sessions during the school year.
Contact Lens Fitting
We specialize in fitting complex contact lens prescriptions including scleral lenses for dry eyes, rigid gas permeable designs for astigmatism, and multifocal options for presbyopia. Our optometrists conduct thorough evaluations to determine optimal lens materials, oxygen permeability, and wearing schedules. We maintain extensive inventory while offering custom ordering capabilities for patients with irregular corneas or keratoconus requiring specialized solutions.
Optical Services
Our optical department offers premium eyewear collections from brands like Ray-Ban, Gucci, and Silhouette. Experienced opticians provide personalized consultations to match patients' visual needs with appropriate frame and lens combinations. We incorporate advanced lens technologies including blue light protection, progressive designs, and impact-resistant materials while supporting patients through insurance verification and financial planning processes.
Urgent Eye Care
We provide same-day evaluation for ocular emergencies including trauma, sudden vision changes, and acute infections. Our doctors utilize specialized diagnostic tools to treat corneal abrasions, foreign body removal, and chemical exposures. Patients have access to after-hours emergency care through dedicated phone lines and receive guidance on when to seek immediate in-person treatment versus scheduled follow-up.
Questions
What insurance plans do you accept?
We accept most major vision insurance plans and file claims on your behalf. Our staff works with providers like VSP, EyeMed, and Spectera to maximize your benefits while explaining any applicable co-payments or deductibles.
Do you offer same-day appointments?
We maintain urgent care availability for eye emergencies and offer Saturday hours during regular office operations. Our scheduling team prioritizes time-sensitive cases while minimizing wait times for established patients.
What payment methods are available?
We accept cash, checks, and major credit/debit cards. Our office provides transparent billing statements and offers payment plans for qualifying purchases exceeding standard insurance coverage limits.
Are evening appointments available?
Yes, our Tuesday hours extend until 9:00 PM to accommodate working professionals. We recommend scheduling preferred time slots in advance through our online system or by contacting the office directly.
Do you accept walk-in patients?
We strongly recommend scheduling appointments for comprehensive exams, but accommodate urgent cases on a first-come basis. Our waiting area provides amenities like reading materials and digital kiosks for patient comfort during brief wait times.
Reviews (5)
Rodrigo Pimentel
May 27, 2022
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My father had double vision after a stroke. I recommended that he go to Dr. Santos, and I'm glad he did. Dr. Santos is a gem of an optometrist. He's also Portuguese speaking, too!
Jasmine
Sep 25, 2021
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Ive been going for over 5 years now. I see Dr. Brown himself and I love him. He cares about his patients, he makes you laugh and feel comfortable. Ive saw the other doctors they are nice but I really felt Dr. Brown was the best and I will continue to see him especially with my eye problems
Fabiola Fab Nomenyo
Mar 16, 2021
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Bad communication Long waiting period. Nice people, but they did not tell my husband what to expect and when he to his appointment, he ended having to take the day off because he couldn't see for 4hrs. He also had to wait for 1hr after his doctor's appointment. His appointment was at 10:30, and he waited for 1hr in the lobby for the doctor.
Nicole OConnor
Feb 19, 2021
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Liars. The vision appointment & Dr. was fine. But they told me I was in network and then tried to chare me $900 for my glasses! They lied they were not in- network. After an hour on the phone with my insurance company I figured out that their doctor was in network but the "hardware" wasn't. When I called they did easily cancel my order for eyeglasses and said they would refund my money - although they said they have to send a check instead of refunding my credit card. But they also blamed me for not giving them the insurance card in advance even though they never asked for it. Find a place that understands insurance they clearly don't.
Kyla Mullin
Dec 17, 2020
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I tried the Brown center for the first time when my regular optic shop was closed. The goal was to get a light weight pair of glasses. The glasses took over 4 weeks to come in and when I got them they were so heavy I had to return them. They allowed me to apply the 30 day return policy. I selected a different pair which took another 4 weeks. They don't place the orders right away and when the glasses came in they were gray instead of the blue I was shown. The office is too busy and don't think I will return to this office. My local optics shop is now open and glasses arrive within 7 days.
