Business Details
Emergency
services
Your Trusted Medical Care Provider in North Charleston, SC
Palmetto Primary Care Physicians has been dedicated to delivering comprehensive healthcare services to communities across South Carolina. With over 30 offices spanning seven counties and a team of more than 100 providers, we specialize in primary care, specialty care, and urgent care services. Our commitment to innovation is reflected in our telehealth platform, which allows patients to access medical consultations remotely using digital devices. We prioritize patient empowerment through resources like our FREE Comprehensive Guide to Navigating Senior Care, which addresses critical topics such as advanced directives, hospice care, and community support systems. Our patient portal streamlines healthcare management by enabling online prescription refills, lab result reviews, and direct communication with office staff.By maintaining extended urgent care hours seven days a week, we ensure accessible care for patients requiring immediate attention. Our multidisciplinary approach integrates services like audiology, endocrinology, and geriatric care to address diverse medical needs. Through partnerships with organizations like RecordQuest, we simplify medical record requests to enhance patient convenience. Our corporate wellness programs demonstrate our proactive approach to improving community health outcomes through employer collaborations.
Services
Primary Care
Specialty Care
Urgent Care
Telehealth Consultations
Senior Care Resources
Highlights and features
- We operate over 30 medical offices across seven South Carolina counties
- Our team includes 100+ healthcare providers offering diverse medical expertise
- We provide telehealth services for remote medical consultations
- We offer a FREE Comprehensive Guide to Navigating Senior Care
- Our patient portal enables online prescription refills and lab result access
Services
Primary Care
Our primary care services provide comprehensive, continuous medical care for patients of all ages. With over 100 providers across 30 locations, we offer preventive care, chronic disease management, and personalized treatment plans. Our patient-centered approach ensures coordinated care that addresses both immediate and long-term health needs.
Urgent Care
Urgent care services deliver prompt medical attention for non-life-threatening conditions. Open seven days a week with extended evening hours, our centers treat injuries, infections, and acute illnesses. This service bridges the gap between emergency room care and regular physician visits, providing accessible treatment when you need it most.
Telehealth Consultations
Telehealth services enable remote medical consultations through digital devices. Patients can connect with providers for follow-up visits, medication management, and minor ailment assessments. This convenient option reduces travel time while maintaining quality care through secure video conferencing technology.
Specialty Care
Our specialty care network includes audiology, endocrinology, gastroenterology, and geriatric medicine services. With locations in Summerville, Ladson, and Moncks Corner, patients access expert diagnosis and treatment for specific medical conditions. These services integrate with primary care for comprehensive health management.
Senior Care Resources
Senior care resources provide guidance for elderly patient care through our FREE Comprehensive Guide. This program addresses advanced directives, hospice placement, in-home care options, and elder abuse prevention. Our resources help families navigate complex senior healthcare decisions with expert-informed guidance.
Questions
What medical services do you offer?
We provide primary care, urgent care, specialty care (including audiology and endocrinology), telehealth consultations, and senior care resources across South Carolina.
Do you offer virtual healthcare options?
Yes, our telehealth service allows remote consultations through computers or mobile devices for prescription refills, follow-ups, and minor health concerns.
Where are your medical offices located?
We operate 30+ offices across seven South Carolina counties including North Charleston, Columbia, Summerville, Ladson, and Myrtle Beach.
How can I request medical records?
Use our online portal through RecordQuest partnership to securely request medical records, eliminating paperwork and in-person visits for document retrieval.
What urgent care hours do you have?
Our urgent care centers operate Monday-Friday 8am-8pm, Saturday-Sunday 8am-5pm, with lab draw stations open Monday-Friday 6am-4pm.
Reviews (7)
Sarah M.
May 10, 2021
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While the medical staff are great, this practice uses suspicious billing practices. Four times now, I have received additional bills with "adjustments" showing I owed more money for services I had received 6+ months earlier (or in a couple cases, more than year before). When I called to ask why I routinely receive adjustments for services 6-12 months ago, I was told there is some kind of "glitch" in their billing system.which has been there for almost 2 years at this point! I'm fed up with the surprise bills and will be going to another practice that can get the bill correct the first time.
Ken Ansbach
Mar 16, 2021
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How do you diagnose somebody from your office while their in the parking lot and write a prescription. Landed up at the emergency room
Aaron Peters
Jan 17, 2020
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This review is not a direct dig on Urgent Care, however after several attempts to contact Corporate, I feel this may be the only option to get someone's attention. I came to urgent care on a weekend due to my primary physician being closed. Receptionist and nurse were great and very cordial. The Dr however was one of the most unprofessional I have ever met! He did not perform a full exam, gave me a prescription for something that was not even related to my symptoms and made the exact comment, "What am I doing, I dont need to be in here any longer than I have to!" I went to my primary physician 2 days later after my symptoms did not clear up, and was given proper meds which cleared my symptoms in 2 days!
Upon telling my primary what happened, they gave me the # to corporate. I have tried several times and left messages and have yet to get a return phone call. This was the first time I've had a negative experience with urgent care. As I stated this isn't a dig on urgent care directly but an attempt to get the attention of corporate and get a phone call!
Upon telling my primary what happened, they gave me the # to corporate. I have tried several times and left messages and have yet to get a return phone call. This was the first time I've had a negative experience with urgent care. As I stated this isn't a dig on urgent care directly but an attempt to get the attention of corporate and get a phone call!
Lena W.
Mar 05, 2018
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I waited for 2 hours to be seen and never saw a doctor. The receptionist said they had forgotten about me and to come back. No apology was given. She spent most of her time gossiping with a patient about one of the doctors. The caliber of people that they hire at this location is terrible! Please do not go there. After 8 years, I will never return.
K. D.
May 15, 2017
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Can't understand how they book their appointments; they're never on time here at the Appian Way office. Waiting over an hour now and it was the same way last week. Ridiculous!
Rhonda R.
Dec 06, 2016
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Very friendly staff. Clean waiting area and knowledgeable Drs. I took my son here and I plan to make this our family dr office.
Elaine Murray
Nov 06, 2016
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It was going to be a week to get to see my primary care doctor so his office suggested I go to the urgent care facility. I did and was very pleased. The wait time was less than I often experience at my regular doctor's office and the staff was friendly and very efficient. I got an x-ray and an inhalation treatment on site in a timely manner. Overall great experience!
