Business Details
50+ Years
experience
Emergency
services
Comprehensive LGBTQ+ Healthcare Services in New York
Callen-Lorde has been a pioneer in LGBTQ+ healthcare since 1969, providing affirming, comprehensive care to New York's diverse communities. Our mission centers on delivering sensitive, quality healthcare regardless of ability to pay, supported by groundbreaking research, advocacy, and education. With over 50 years of grassroots heritage, we merged the St. Marks Clinic and Gay Men's Health Project to form the nation's first community-based HIV clinic, establishing ourselves as a global leader in LGBTQ+ health. Our team of experts offers primary care, transgender health, HIV services, behavioral health, and more, all rooted in a commitment to health equity and human dignity. We prioritize prevention, wellness, and culturally sensitive care, ensuring services are accessible through sliding-scale fees and insurance navigation.As an FTCA-deemed facility, we maintain federal malpractice coverage while advocating for systemic change through education and policy reform. Our history of innovation includes the Keith Haring Nurse Practitioner Fellowship and partnerships with community organizations to expand access. We operate three locations in Chelsea, Brooklyn, and the Bronx, offering integrated services like dental, pharmacy, and care coordination. Our crisis text line and mobile medical unit extend support to vulnerable populations, including adolescents and unhoused youth. Through annual events like the Community Health Awards, we celebrate trailblazers while sustaining our vision of healthcare as a human right.
Services
Primary Care
Transgender Health
HIV Services
Behavioral Health
Dental Care
Pharmacy Services
Sexual Health
Care Coordination
Adolescent Health
Insurance Navigation
Details
- Year established: 1969
Highlights and features
- We offer 50+ years of specialized LGBTQ+ healthcare experience.
- Our providers deliver culturally sensitive care tailored to community needs.
- We accept Medicaid, Medicare, and ADAP with sliding-scale fees available.
- Our mobile medical unit expands access to underserved populations.
- We pioneered the nation's first community-based HIV clinic in 1983.
Associations and certifications
- Health Resources and Services Administration (HRSA)
What people say
Affirming environment
Expert transgender care
HIV treatment excellence
Caring staff
Mobile unit access
Services
Primary Care
Our patient-centered primary care combines preventive services with chronic disease management in a culturally competent setting. Providers address both physical and mental health needs through annual exams, vaccinations, and wellness counseling. Services emphasize risk reduction while respecting diverse identities and experiences.
Transgender Health
We provide comprehensive gender-affirming care including hormone therapy, surgical referrals, and mental health support. Our team stays current with evolving standards while prioritizing individualized treatment plans. Patients receive coordinated care from intake through specialist connections.
HIV Services
Our state-of-the-art HIV clinic offers PrEP/PEP prevention, viral load testing, and antiretroviral therapy. Case managers coordinate housing, insurance, and mental health services alongside medical treatment. We maintain partnerships with research institutions to provide cutting-edge care.
Behavioral Health
Short- and long-term counseling addresses anxiety, depression, and trauma through individual and group therapy. Psychiatric providers manage medication for mood disorders alongside primary care integration. Services follow harm reduction principles while supporting self-determination.
Dental Services
Chelsea location offers preventive exams, restorative treatments, and emergency dental care. Our hygienists specialize in LGBTQ+ health considerations while providing scaling, fillings, and cosmetic services. Sliding-scale fees ensure accessibility for all patients.
Questions
What insurance plans do you accept?
We accept Medicaid, Medicare, ADAP, and most commercial plans. Our navigators help with enrollment and eligibility verification.
Are services confidential for minors?
Yes, our adolescent program provides confidential care for ages 13-24, including sexual health services and mental health support.
How can I access HIV prevention medications?
PrEP and PEP are available through our sexual health clinic with same-day appointments for urgent cases.
Do you offer telehealth options?
Telehealth visits are available for established patients needing follow-up care or medication management.
What pharmacy services are available?
Onsite pharmacies offer free delivery, discounted medications, and specialized HIV treatment support with adherence counseling.
Videos
Reviews (6)
Christopher Lock
Jun 23, 2022
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The people here are wonderful and very kind. You can't ask for kinder people that know their jobs, Doctors and Front Office staff alike. I absolutely recommend this place. Just DON'T BE LATE FOR YOUR APPOINTMENT. Show up early and Remember its on Flatbush Avenue Extension, not Flatbush Avenue. Lol ooops
Rick Saltaro
Apr 17, 2022
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Elsbet Servay is trans phobic and really aggressive but everyone else has been great at this location.
Isaac Davidson
Feb 15, 2022
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Complete disaster! Only Good thing was the provider. This place is absolute chaos. I will do what ever I can to never have to come back here omg.
A. True Love Of Wine & Spirits Singleton- Ferrari
Feb 02, 2022
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The care I've received for almost 10 years is beyond perfect. I have the BEST personal care and help from Dr Unmei (she runs BK office now) Offices always clean and staff of every color, shade, shape and gender are professional. Thanx CL!
MD-Interpret Veronica Cordido
Jan 25, 2022
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I have been with them for a while. Everyone is amazing. I have loved all my drs. especially Dr Toviah Narva. Top notch care quality. I'm blessed!
Bridgette Carlson
Dec 07, 2021
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The healthcare is great and all, the people there are helpful and affirming, but they don't answer the phone and they don't return calls when you leave a message. This causes huge problems and gaps in my treatment there because it's impossible to get in contact with them. A couple friends of mine also go here, they've noted they plan their whole day around calling Callen-Lorde, it's so impossible to reach them.
