WakeMed Health & Hospitals

WakeMed provides 24/7 emergency care with seven departments including Wake County's only Level I Trauma Center. Our board-certified emergency physicians handle critical cases ranging from heart attacks to traumatic injuries. With online wait times and virtual urgent care options, we combine accessibility with advanced life-saving capabilities.

Our cardiovascular program features robotic-assisted surgeries, cardiac catheterization labs, and accredited rehab programs. Specialized teams manage complex conditions like heart failure and structural heart disease using ECMO life support and minimally-invasive techniques developed through clinical research partnerships.

WakeMed Children's offers comprehensive pediatric services including the region's only dedicated children's hospital and emergency department. Our fellowship-trained specialists provide primary care, urgent treatment, and complex surgical interventions while maintaining family-centered care environments across all service lines.

The cancer care program combines multidisciplinary expertise with personalized treatment plans for blood disorders and solid tumors. Patients receive coordinated care from medical oncologists, radiation specialists, and genetic counselors using advanced imaging and minimally-invasive surgical techniques in three convenient locations.

Our rehabilitation network includes the area's only inpatient rehab hospital and specialized outpatient programs for stroke recovery, spinal cord injuries, and sports medicine. Certified therapists deliver evidence-based treatments including robotic walking programs and cardiopulmonary rehabilitation across multiple accessible locations.

Dr. Mark A. Rice leads WakeMed with over 25 years of healthcare leadership experience, previously serving as CEO of multiple academic medical centers. His strategic vision focuses on expanding access to quality care while maintaining financial sustainability.

Dr. Karen Smith oversees clinical operations as Chief Nursing Officer, bringing 20+ years of nursing leadership. She led WakeMed's successful Magnet re-designation in 2025, emphasizing evidence-based practice and professional development for 3,500+ nursing staff.

WakeMed operates seven emergency departments including North Carolina's only Level I Trauma Center at Raleigh Campus and a Level III Trauma Center at Cary Hospital, with online wait time tracking available.

Yes, WakeMed Children's includes the region's only dedicated children's hospital, emergency department, and pediatric intensive care unit staffed by fellowship-trained specialists in over 30 specialties.

Our multidisciplinary cancer program offers medical oncology, radiation therapy, robotic surgery, and genetic counseling with personalized treatment plans developed through tumor board collaboration.

Yes, WakeMed provides virtual urgent care visits and telehealth appointments through MyChart, with eICU monitoring for critical care patients and virtual cardiac rehab programs.

Patients can access records through WakeMed MyChart, request paper copies via Health Information Management, or contact specific departments directly for test results and imaging reports.

WakeMed follows the No Patient Left Alone Act with flexible visitation. Specific units have tailored policies for critical care, NICU, and mental health areas while maintaining safety protocols.

If I can give more than 5 stars I would. I received the best care from the labor and delivery team. Everyone went above and beyond to make me feel heard and comfortable even though it was more than eight scheduled deliveries going on at the same time back to back. There was not one single nurse or doctor that didn't make me feel valued. Best experience I had with childbirth and a hospital.

Best hospital. Very clean! Decent food. Attentive nurses. They actually care and I wouldn't have wanted to be a patient anywhere else for my surgery but here. I don't have 1 complaint and I pray they keep up the wonderful work. The staff were angels

Gave birth here in March and this was the best experience, for childbirth of course. The staff was amazing! I truly feel I couldn't have finished pushing if it wasn't for my nurse Hilary. YOU ARE AMAZING! Everyone was very supportive, professional, nice, and just there every time they were needed. Thank you so much for making my childbirth experience a breeze! Every single person I came in contact with was absolutely stellar!

WakeMed 100 rating Stayed at the Heart Inn for 7 days Clean, Quiet and Comfortable even in this pandemic. Supportive, kind and patient. My love one is doing well after the operation. Thank you the Care we received. Even during the operation I was updated constantly. Again Thank you.

Nobody likes the hospital, especially the Emergency Room. But the staff made it tolerable (somewhat). They took good care of my wife, were attentive and made her as comfortable as possible. We spent 6 hours there, which I was told was a good amount of time (supposedly). And I hope not to revisit it again anytime soon (hopefully).

Great doctors and staff. We had a very good experience with having a C-section birth here and recovering. Let me clear - I believe the care team at WakeMed is first class all the way. This review does not get 4 or 5 stars because the building is not well maintained. I feel like a businesses appearance goes a long way in promoting an experience that will be safe - that's very important in medicine.

There's little to no grounds maintenance. It's also out of date. Trash is typically full in the restrooms (in the two days I've been here). Health and wellness is also lacking. They don't push "avaguard in, avaguard out" cleaning/sanitization protocols like I've seen at other hospitals or medical facilities. Also, why do they have so much sugary options in th cafeteria? They should not be promoting sugary drinks, desserts, and candy.

I've also seen quite a few staff not wearing masks or wearing below the nose. I'm also a bit concerned about security going into the maternity ward. Some of the desk security guys just let me right in, others are very questioning - calling to verify, etc.