Business Details
47 Years
experience
Your Trusted LGBTQ+ Health Partner in Philadelphia
Mazzoni Center has been the primary comprehensive LGBTQ+ health and wellness center in Philadelphia since 1979. Our mission is to provide quality comprehensive health and wellness services in an LGBTQ-focused environment while preserving the dignity and improving the quality of life of the individuals we serve. We serve over 15,000 patients annually through a diverse team of clinicians, medical case managers, registered nurses, and behavioral health consultants. Our integrated approach to care includes primary health care, gender-affirming services, and specialized programs for HIV, hepatitis C, and sexual health. We offer supportive services such as therapy, legal assistance, housing support, and professional development opportunities.Our on-site pharmacy and 340B program ensure accessible medication options for all patients. The youth drop-in clinic provides walk-in medical and social services for individuals aged 14-24. Our patient portal enables secure, convenient communication with our team. We prioritize creating a safe, competent, and affirming environment for all members of the LGBTQ+ community. Through community events, education initiatives, and volunteer programs, we continue to expand our impact while maintaining our commitment to quality care.
Services
Primary Care
HIV Treatment
Hepatitis C Care
Sexual Health Services
Gender-Affirming Care
Behavioral Health
Legal Services
Housing Support
Youth Programs
PrEP Navigation
Details
- Year established: 1979
Highlights and features
- We have served Philadelphia's LGBTQ+ community since 1979 with specialized care
- Our integrated approach combines medical, behavioral, and social services
- We offer walk-in access for youth aged 14-24 through our drop-in clinic
- Our patient portal provides secure 24/7 access to medical records and communication
- We maintain an on-site pharmacy and 340B program for medication affordability
Services
Primary Care
Our comprehensive primary care services provide patient-centered medical treatment through an integrated team of clinicians, nurses, and behavioral health specialists. We offer routine check-ups, chronic disease management, and preventive care tailored to LGBTQ+ individuals. Our approach combines medical expertise with cultural competency to ensure all patients receive respectful, affirming healthcare in a safe environment.
HIV Treatment
Specialized HIV care includes testing, treatment, and ongoing management by experienced medical professionals. We provide antiretroviral therapy, viral load monitoring, and support services to help patients achieve optimal health outcomes. Our team emphasizes patient education and linkage to care while maintaining strict confidentiality and creating a stigma-free treatment environment for all individuals living with HIV.
Sexual Health Services
Comprehensive sexual health services feature STI testing, treatment, and prevention education for LGBTQ+ individuals. Our offerings include PrEP navigation, hepatitis C screening, and confidential counseling services. We maintain drop-in clinics and specialized programs that address unique sexual health needs while promoting safe practices and informed decision-making through evidence-based approaches.
Youth Programs
Our youth-focused initiatives provide medical care, social support, and educational resources for LGBTQ+ individuals aged 14-24. The drop-in clinic offers walk-in access to healthcare services while additional programs address mental health, relationship education, and personal development. These services create safe spaces for young people to receive affirming care and build supportive community connections.
Supportive Services
Integrated supportive services address social determinants of health through legal assistance, housing support, and behavioral health counseling. Our case management programs help patients navigate healthcare systems while food bank access and professional development opportunities promote overall wellness. These services recognize that comprehensive care extends beyond medical treatment to address the broader needs of LGBTQ+ individuals.
Questions
What makes Mazzoni Center unique for LGBTQ+ healthcare?
We specialize in LGBTQ+-focused care with culturally competent providers who understand the specific health needs of our community.
Do you offer immediate appointments for new patients?
Yes, we currently have no waitlist and offer immediate availability for new patient appointments.
What youth-specific services do you provide?
Our youth drop-in clinic offers medical care and social services for ages 14-24 every Wednesday from 5-7 PM.
How can I access my medical records?
Our secure patient portal allows 24/7 access to medical records, appointment scheduling, and provider communication.
Do you have specialized HIV care programs?
Yes, we provide comprehensive HIV testing, treatment, and support services including PrEP navigation and viral load management.
Are there additional support services available?
We offer legal assistance, housing support, behavioral health counseling, and professional development programs alongside medical care.
Reviews (4)
Antonio Castro
Jun 08, 2022
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In my experience, supervising staff pass the buck and refuse to work with patient's conflicting schedules to even attempt to make an appointment. Then starts the back and forth of calling, waiting, and waitlisting. Good luck trying.
C. M.
May 22, 2022
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What really prompted me to leave this review was my recent experience with refilling my medication. My medication was recently changed, yet no refills were provided. After my pharmacy was unable to reach out to the doctor days before I was set to run out, I reached out to a multitude of people at the Mazzoni for help. No one answered my online medication requests, my calls, or voicemails. As someone with social anxiety who does not leave the house.
I had to physically walk to both Mazzoni locations only to be turned away. No one has returned my calls or voicemails. If you are going to switch a patient's medications up and they are going to run out before the next scheduled visit. it's called medication management. I did my part, y'all need to do better. Shout out to my new therapist who ended up handling the situation with care. As a queer person new to Philly, the reviews on this place worried me. Just be careful as some people have clearly gotten comfortable in their respective posts. Do yourself a favor, advocate for yourself!
I had to physically walk to both Mazzoni locations only to be turned away. No one has returned my calls or voicemails. If you are going to switch a patient's medications up and they are going to run out before the next scheduled visit. it's called medication management. I did my part, y'all need to do better. Shout out to my new therapist who ended up handling the situation with care. As a queer person new to Philly, the reviews on this place worried me. Just be careful as some people have clearly gotten comfortable in their respective posts. Do yourself a favor, advocate for yourself!
Jason Sutliff
Mar 24, 2022
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I have been going to mazzoni center for a number of years now. In that time I have had 1 doc I saw more then a couple times. Other then that's I am tossed to people I guess who happen to be standing there. Phone calls take forever sometimes. The center was closed on Thursday, was that on the phone message? No. I heard several times how much you appreciate me. But nothing about being closed that day Poor poor service.
I have a long list of issues. But instead of trying to resolve them thru mazzoni. Which I have tried, never got a call back. I have moved on to a better provider. If you are considering mazzoni. Consider some place else
I have a long list of issues. But instead of trying to resolve them thru mazzoni. Which I have tried, never got a call back. I have moved on to a better provider. If you are considering mazzoni. Consider some place else
Hannah Hottenstein
Jan 26, 2022
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There was a long waitlist, but it was every bit worth the wait to be seen by this center! The staff are responsive, knowledgeable, and compassionate. I am very happy with the care I am receiving here.
