Business Details
14 Years
experience
Your Trusted ENT Specialists in West Des Moines, IA
At ENT Clinic of Iowa, our highly trained, board-certified otolaryngologists, allergy team, and consulting audiologist use the latest treatments and technologies to ensure the highest quality of care for patients of all ages. Founded in 2012, we specialize in diagnosing and treating ear, nose, and throat conditions, including sinus disorders, allergies, hearing loss, and pediatric ENT care. Our team combines over 20 years of collective experience with evidence-based medicine to deliver personalized treatment plans tailored to each patient's unique needs. We prioritize patient education, empowering individuals to make informed decisions about their health while maintaining a commitment to minimal discomfort and faster recovery through advanced techniques. Located in West Des Moines, we serve the Des Moines and Quad Cities areas, offering comprehensive care for chronic sinusitis, allergy management, hearing diagnostics, and pediatric ENT services.Our facility features in-office CAT scans and innovative treatments like VIVAER Nasal Airway Treatment, ensuring cutting-edge solutions for conditions ranging from post-nasal drip to sensorineural hearing loss. We maintain strict safety protocols for allergy immunotherapy, including mandatory EpiPen availability and 20-minute post-injection observation periods. Our physicians, including Dr. Douglas Hoisington, are recognized leaders in their fields, with expertise in both surgical and non-invasive approaches to ENT care. We operate with transparency in scheduling, billing, and treatment options, accepting CareCredit and maintaining clear communication with patients throughout their care journey. Our reputation for excellence is reflected in patient testimonials highlighting life-changing outcomes, from migraine relief through allergy shots to restored hearing and improved sleep quality.
Services
Sinus Care
Allergy Care
Hearing Care
Pediatric Care
Sleep and Snoring Services
Details
- Year established: 2012
Highlights and features
- Board-certified physicians with over 20 years of combined experience
- In-office CAT scans for immediate diagnostic capabilities
- Specialized pediatric ENT care for children's unique needs
- Evidence-based allergy immunotherapy with strict safety protocols
- Personalized treatment plans for chronic sinus and allergy conditions
What people say
Best decision I've made
Improved quality of life
Immediate benefits noticed
Professional and friendly staff
Life-changing allergy relief
Services
Sinus Care
Our sinus specialists diagnose and treat chronic sinusitis, nasal congestion, and related conditions using advanced techniques. We offer in-office CAT scans for accurate diagnosis and minimally invasive procedures like VIVAER Nasal Airway Treatment. Patients receive personalized care plans addressing both acute symptoms and long-term sinus health.
Allergy Care
We provide comprehensive allergy management including skin endpoint titration testing and immunotherapy. Our board-certified allergists develop customized treatment plans for environmental allergies, offering both allergy shots and sublingual drops. Strict safety protocols ensure effective, progressive treatment for adult and pediatric patients.
Hearing Care
Our audiology team specializes in diagnosing and treating conductive and sensorineural hearing loss. Using evidence-based approaches, we offer hearing aids, assistive listening devices, and communication therapies. Comprehensive evaluations identify underlying causes ranging from ear infections to nerve-related conditions.
Pediatric Care
We provide specialized ENT care for infants, children, and adolescents. Our pediatric services include treatment for recurrent ear infections, strep throat, and speech development issues. Board-certified physicians use child-friendly techniques to address adenoid problems, hoarseness, and other common childhood ENT conditions.
Sleep and Snoring Services
Our specialists evaluate and treat sleep-disordered breathing, including obstructive sleep apnea. We offer diagnostic testing and personalized treatment plans combining medical management and surgical options to improve sleep quality and overall health outcomes.
People
Dr. Douglas Hoisington
Otolaryngologist
Dr. Hoisington is a board-certified otolaryngologist with over 20 years of experience specializing in sinus surgery and allergy management. He directs the clinic's allergy program and has performed life-changing procedures for patients with chronic sinusitis and hearing loss.
Questions
What ENT services do you offer for children?
We specialize in pediatric ear infections, adenoid removal, strep throat treatment, and speech development evaluations using child-friendly techniques.
Do you provide allergy testing and immunotherapy?
Yes, we offer skin endpoint titration testing and customized immunotherapy plans including allergy shots and sublingual drops with strict safety protocols.
What hearing loss treatments are available?
We treat conductive and sensorineural hearing loss with hearing aids, assistive devices, and communication therapies for both adults and children.
Are same-day appointments available for urgent ENT issues?
We prioritize urgent cases and often accommodate same-day appointments for severe sinus infections, sudden hearing loss, or acute pediatric ENT concerns.
What payment options do you accept?
We accept CareCredit financing and work with patients to maximize insurance benefits for all ENT treatments and procedures.
Reviews (4)
Lori Bishop
Jun 15, 2022
Report
Went there a few years ago and they do a bait and switch with billing and I had top rated insurance. Billed me for allergy shot serum before I even got the allergy shot and insurance would not cover of shot. When I questioned them they told me I didn't read the packet I was provided. That's because that it wasn't in there. They performed two "surgeries" that literally took 10 minutes each (Sinaplasty and rhinoplasty ) and billed insurance $24, 000 for it. Dr. Hoisington does not have a good bed side manor to say the least, he's rude and demeaning. ENT also sent me a bill for $1500 when insurance covered all procedures, I was only responsible for my copay. Had to settle with thru bbb with them. Needless to say I can tell you beware the billing scams.
Monique Clayton
Jun 04, 2022
Report
Terrible, terrible, terrible experience. Was treated poorly & dropped a patient after a few visits, because I asked the allergy person Jen too many questions about my allergy shots, as this was a new clinic I had started. Her response was, was I scared, you know you could go elsewhere. That was said 3xs, y would any clinic as a new patient say that. Then she went on to say that she has been doing this for 22 years etc.
Conversation went left quick. Next thing I know I'm getting a phonecall, the day of my appointment, the Dr is dropping my care. After I told Jen I still wanted my shots. I agree with someone else in the reviews that says they pull the click n bait switch. Got a bill for $67 I'm not Medicare, & my insurance co covers everything. Small business, no social skills, staff not all of the staff, get attitudes if you ask questions about your care. That's a Nono there. If you are considering that place please go to The Iowa Ent Center with Dr Wright. Superb care, delightful staff & phenomenal care
Conversation went left quick. Next thing I know I'm getting a phonecall, the day of my appointment, the Dr is dropping my care. After I told Jen I still wanted my shots. I agree with someone else in the reviews that says they pull the click n bait switch. Got a bill for $67 I'm not Medicare, & my insurance co covers everything. Small business, no social skills, staff not all of the staff, get attitudes if you ask questions about your care. That's a Nono there. If you are considering that place please go to The Iowa Ent Center with Dr Wright. Superb care, delightful staff & phenomenal care
Donna Schrader
Jun 03, 2022
Report
They are very friendly and very professional. They also are very dedicated to finding out the problem and getting it fixed. I would highly recommend them to anyone with an ongoing problem.
Josie Redman
Dec 18, 2021
Report
I just had the worst experience with the scheduling department! I called, as a new patient, asking if I could see an ENT as I have been experiencing eye pain for months and after my vision exam it was recommended that I do so. After talking to Laura and explaining my situation, she told me that they "probably can't help me because it doesn't sound like a sinus issue." I said, how do I know it's not a sinus issue until I am seen by your ENT?
She responds that they probably won't be able to help me. I said I guess I will try to see another ENT then, and she says, OK Thank you! And hangs up the phone! I am just in awe - never have I ever been treated so rudely by a front desk staff person at a clinic that I am trying to give business to. I hope the physicians and management at this clinic know how their staff member, Laura, is representing them.
She responds that they probably won't be able to help me. I said I guess I will try to see another ENT then, and she says, OK Thank you! And hangs up the phone! I am just in awe - never have I ever been treated so rudely by a front desk staff person at a clinic that I am trying to give business to. I hope the physicians and management at this clinic know how their staff member, Laura, is representing them.
