Business Details
50+ Years
experience
Emergency
services
Your Trusted Pediatric Care Provider in Holyoke, MA
Holyoke Pediatric Associates has been dedicated to providing comprehensive pediatric care in Western Massachusetts since 1971. As the largest pediatric practice in the region, we serve families in Holyoke and South Hadley with a team of Board Certified Pediatricians, certified Nurse Practitioners, and over 75 support staff. Our services span prenatal visits, well-child check-ups, immunizations, lactation counseling, and behavioral health support, all delivered in a child-friendly environment. We prioritize accessibility, offering evening, weekend, and holiday appointments to accommodate busy families.Our providers are credentialed at Boston Children's Hospital and actively involved in community health initiatives, reflecting our commitment to advancing pediatric care beyond our offices. With a mission to provide socioculturally sensitive, family-oriented care, we emphasize continuity through partnerships with local hospitals and participation in programs like Reach Out and Read. Our practice combines decades of experience with a focus on innovation, ensuring children receive care that evolves with medical advancements while maintaining a foundation of compassion and trust.
Services
Well-child check-ups
Immunizations
Lactation counseling
Behavioral health services
Prenatal visits
Sick appointments
Care coordination
Medical home program
Developmental screenings
Adolescent care
Details
- Year established: 1971
Highlights and features
- We offer evening, weekend, and holiday appointments for family convenience.
- Our team includes Board Certified Pediatricians with decades of collective experience.
- We provide integrated behavioral health services alongside primary care.
- Our practice maintains hospital affiliations for seamless continuity of care.
- We actively participate in community health programs like Reach Out and Read.
What people say
Exceptional pediatricians
Child-friendly atmosphere
Comprehensive care
Experienced staff
Flexible hours
Services
Well-child check-ups
Our comprehensive well-child visits monitor growth and development while providing age-appropriate health guidance. These appointments include physical exams, developmental screenings, and immunizations following AAP guidelines. Our providers build long-term relationships with families to ensure continuity of care throughout childhood.
Lactation counseling
Certified lactation consultants offer evidence-based guidance for breastfeeding challenges. Services include positioning assistance, milk supply evaluation, and troubleshooting common issues. We provide ongoing support through prenatal education and postpartum follow-up visits to promote successful breastfeeding journeys.
Behavioral health services
Integrated behavioral health specialists address emotional and psychological needs within primary care. Our team manages anxiety, ADHD, and developmental concerns through brief interventions and community referrals. Collaborative care models ensure coordinated treatment with pediatric providers for holistic patient wellness.
Immunizations
We administer all CDC-recommended vaccines following AAP immunization schedules. Our providers educate families about vaccine safety and maintain immunization records for school compliance. Catch-up schedules are available for children who need to complete missed vaccinations at appropriate intervals.
Adolescent care
Specialized care for teens includes confidential health screenings and risk behavior assessments. Our providers address puberty-related changes, mental health concerns, and preventive care while maintaining appropriate privacy boundaries. Transition planning prepares adolescents for adult healthcare responsibilities.
People
Michelle Adams
Pediatrician
Dr. Adams brings extensive pediatric experience, having trained under renowned specialists and practiced in diverse clinical settings. Her approach emphasizes family partnership in child health management.
Aimee Velasco
Pediatrician
Board-certified in pediatrics, Dr. Velasco combines clinical expertise with community engagement. Her background in research and public health informs her holistic approach to child wellness.
Patricia Calderwood
Behavioral Health Clinician
As a licensed social worker, Patricia specializes in child mental health with trauma-informed care techniques. She employs collaborative therapy approaches to support emotional development in young patients.
Dafnah Meron
HealthySteps Specialist
Dafnah provides evidence-based parenting support for families with children under three. Her expertise addresses developmental challenges and behavioral concerns through nonjudgmental, practical guidance.
Scott Lemme
Pediatrician
Dr. Lemme offers comprehensive pediatric care with military family experience. His practice focuses on creating welcoming environments for children from diverse backgrounds and family structures.
Questions
What ages do you treat?
We care for infants, children, and adolescents from birth through 21 years of age.
Do you offer same-day sick appointments?
Yes, our triage staff schedules same-day appointments for urgent medical concerns.
Are your providers board-certified?
All our pediatricians are Board Certified with ongoing continuing medical education requirements.
Do you accept my insurance?
We participate in most major insurance plans - contact our billing department for specific verification.
What after-hours care options exist?
Our providers cover evenings, weekends, and holidays with on-call support for urgent concerns.
How do I request medical records?
Submit written requests through our medical records department for timely processing and release.
Reviews (6)
Laurie Hamm Laur
Jun 07, 2022
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Nurses and providers are rude, lack bedside manner, have no flexibility and very little understanding. They don't seem to listen to parental concerns and seem quick to want to rx adhd meds for any behavior concerns. Then it's play the Arrive 15 mins early, but expect us to be late; if you're late, no exceptions will be made. It's shameful that one should have to fight to get proper medical care!
Ivy Rodriguez
Apr 10, 2022
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My kids see the same Dr. Lemme he is great as well as his assistant, which is the reason why I have not left. But phone staff are horrible, not all but most. I call to try to get same day appointment for sick kids and they are extremely rude, unprofessional, have no empathy whatsoever. On top of that they don't listen to anything you say, guess a baby having a fever is not important. But I'll definitely be changing office. Not because of the doctor but because of Inconsiderate staff.
Edwin Santos
Nov 19, 2021
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This place is completely a shame. Some of the doctors there are great. Most of the associates are completely uneducated. They assume a lot and tell parents misinformation. The billing and records department have no idea how HIPAA works, are rude and slow at providing information. Like i said the doctors are great but that's it. They need to train there associates better. I would definitely NEVER EVER recommend this office. If you can, stay away before your child is misdiagnosed or your given the wrong info. There's a reason why they have such a low rating.
April Hough
Jan 19, 2020
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Between my daughters, we have been going to Holyoke Pediatrics (South Hadley Office) for over 18 years. They have always been nothing short of amazing and have only gotten better over the years. Dr. Peggy Chien has been on my "speed dial" through the teenage years and always manages to calm me down when I am concerned. She even calls me after hours on a Friday night, sometimes. Unfortunately, my youngest is 19 and will be aging out soon. I strongly recommend Holyoke Pediatrics and Dr. Chien!
Laura Wosko
Dec 08, 2019
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The amount of time you are spent waiting with small children for appointments that are made well in advance is absurd. I agree with another review that says staff is guaranteed to be unprofessional. I had two toddlers for an 11am appointment and went out of the room to inquire at 12:15 and was told by a nurse "you can go to the ER and wait longer if you want."
David Schirch
Jun 23, 2019
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My daughter has been going here for almost two years. I am a single mom and I work full time. I've never missed an appointment up until recently for her 18 month check up. I had to work and it completely slipped my mind to call and cancel the appointment until later that day. I recieved a letter in the mail stating that I wasted their time and I took away from another patient being seen because I missed the appointment.
They also told me that they could charge me a 25.00 fee for missing the appointment. Basically the letter made me feel like a sh@# parent because I'm a human being and life happens. Mind u I was turned away 3 times because of insurance issues on their end, but I'm wasting their time. Like I don't have enough to deal with already I recieved this letter. Sorry for missing one appointment in two years. Next time I will try not to be such a crappy parent.
They also told me that they could charge me a 25.00 fee for missing the appointment. Basically the letter made me feel like a sh@# parent because I'm a human being and life happens. Mind u I was turned away 3 times because of insurance issues on their end, but I'm wasting their time. Like I don't have enough to deal with already I recieved this letter. Sorry for missing one appointment in two years. Next time I will try not to be such a crappy parent.
