Business Details
25 Years
experience
Your Community Healthcare Partner in East Palo Alto
Ravenswood Family Health Network has been dedicated to providing comprehensive healthcare services since its establishment in 2001. As a non-profit, federally qualified health center, we serve low-income communities across San Mateo and Santa Clara Counties, offering integrated primary and preventive care tailored to individual needs. Our patient-centered approach ensures each individual receives personalized attention from a dedicated care team. With five clinic locations and over 21,000 patients annually, we deliver a wide range of services including pediatrics, family medicine, dental care, behavioral health, and specialty services like optometry and podiatry. Recognized as a Patient-Centered Medical Home, we adhere to evidence-based guidelines to ensure high-quality care.Our team of experienced medical professionals, including physicians, dentists, and behavioral health specialists, works collaboratively to address diverse health needs. We prioritize accessibility, with 90% of our patients qualifying as low-income and 88% identifying as ethnic minorities. Our commitment extends beyond clinical care to include health education, coverage enrollment assistance, and community outreach initiatives. We maintain strict compliance with federal standards as FTCA-deemed facilities, ensuring legal protections for our staff and patients. Through continuous quality improvement efforts, we strive to create a healthier future for the communities we serve.
Services
Primary Care
Behavioral Health
Dental Services
Optometry
Chiropractic Care
Podiatry
Immunizations
Lab Services
Pharmacy
Social Services
Details
- Year established: 2001
Highlights and features
- We provide care for over 21,000 patients annually across five clinic locations
- Our team includes specialized physicians, dentists, and behavioral health professionals
- We maintain FTCA federal tort liability protections for patient safety
- Our PCMH recognition ensures evidence-based, coordinated healthcare delivery
- We serve diverse populations with 75% of patients identifying as Latino
Associations and certifications
- Federally Qualified Health Center (FQHC)
- Patient-Centered Medical Home (PCMH)
What people say
Dedicated care team
Culturally competent staff
Comprehensive services
Affordable care
Preventive focus
Services
Primary Care
Our comprehensive primary care services provide continuous medical treatment for patients of all ages. We offer preventive screenings, chronic disease management, and acute care visits through board-certified physicians. With extended evening hours at our main location, we ensure accessible healthcare for working families and individuals.
Behavioral Health
Integrated behavioral health services address mental health needs alongside physical wellness. Our licensed therapists provide individual and group counseling for depression, anxiety, and trauma-related disorders. We offer culturally competent care with Spanish language services available.
Dental Services
Complete dental care from routine checkups to restorative treatments is available at our dedicated dental clinic. Services include cleanings, fillings, extractions, and oral health education. We emphasize preventive care to maintain optimal oral health for all ages.
Optometry
Professional vision care includes comprehensive eye exams and corrective lens prescriptions. Our optometry services detect and manage eye diseases like glaucoma and macular degeneration while providing referrals for specialized treatments when needed.
Chiropractic Care
Non-invasive chiropractic treatments address musculoskeletal conditions through spinal adjustments and manual therapies. We help patients manage back pain, neck pain, and headaches with personalized treatment plans focused on natural healing.
People
Gralyn Jacques
Chief Executive Officer
With extensive healthcare leadership experience, Gralyn Jacques guides Ravenswood's strategic direction as CEO. She oversees operations across five clinic locations while maintaining focus on community health outcomes.
Jaime Chavarria
Chief Medical Officer
Dr. Jaime Chavarria leads clinical operations as Chief Medical Officer. A board-certified physician, he ensures high-quality medical care delivery across all Ravenswood service lines while maintaining clinical excellence standards.
Yogita Thakur
Chief Dental Officer
Dr. Yogita Thakur directs dental services with expertise in public health dentistry. She manages comprehensive oral care programs and implements best practices for preventive dental care in underserved populations.
Amirhamzeh Shafiee
Chief Financial Officer
As CFO, Amirhamzeh Shafiee manages financial operations with CPA expertise. He ensures fiscal sustainability while maintaining compliance with federal funding requirements for community health centers.
Sonia Cardenas
Director of Staff Development
Sonia Cardenas leads professional growth initiatives as Director of Staff Development. She implements training programs that enhance clinical skills and cultural competency across Ravenswood's multidisciplinary healthcare teams.
Questions
What services does Ravenswood offer?
We provide primary care, behavioral health, dental, optometry, chiropractic care, and specialty services across five California clinic locations.
Do you accept uninsured patients?
Yes, we offer sliding fee scales for uninsured patients based on income and family size to ensure accessible care for all community members.
Are your providers board-certified?
All our medical providers maintain current board certification and participate in ongoing continuing medical education programs.
How can I schedule an appointment?
Call 650-330-7400 to book appointments at any clinic location, or use our online patient portal for select services.
Do you offer evening hours?
Our East Palo Alto main clinic offers extended hours until 7 PM on weekdays, with Saturday morning availability for working families.
What insurance plans do you accept?
We accept Medi-Cal, Medicare, most private insurance plans, and offer coverage assistance for patients needing enrollment support.
Videos
Reviews (4)
Jessica Rodriguez
Jan 20, 2022
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WHEN CALLING TO ASK QUESTIONS ABOUT DAUGHTERS HEALTH OR FOR ANYTHING THEY DONT ANSWER.WHAT KIND OF MEDICAL PLACE IS THIS.
Kelly Roybal
Jan 15, 2022
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For a professional place they fail. The phone staff is rude and not professional, they almost never answer the phone. scheduling an appointment is difficult. They are supposed to help people its there job yet they fail at almost everything. It is very disappointing and annoying.
Mayra Magadan
Oct 07, 2021
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The worst clinic you can find in California. bad service from the employees who record you. the doctors are not responsible with their appointments. if I could give zero I would give them zero
Fay Reynolds
Sep 21, 2021
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I gave them one star because there's no way to give zero stars and still leave a review. I have been going to this Clinic since before I turned 18. Now that I am 18 and a college student they require me to miss one day of school and work to come register before they will let you talk to a scheduler. If i didn't need Dr Karina ( she made my diagnosis) to fill out paperwork i wouldn't be bothering with these people.
I guess they provide a service to low income families, but nobody should be subjected to treatment like this. I guess they feel like they can treat people like this because some dont have a choice. SAD really SAD.
I guess they provide a service to low income families, but nobody should be subjected to treatment like this. I guess they feel like they can treat people like this because some dont have a choice. SAD really SAD.
