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Penn State Health - Academic Medicine for Better Outcomes
Penn State Health is an integrated academic health system dedicated to improving health through patient care, research, education, and community outreach. Established in 1970 with the opening of Milton S. Hershey Medical Center, we have grown to include five adult acute care hospitals, two specialty hospitals, a children's hospital, and 186 outpatient locations across 15 counties in central Pennsylvania. Our mission centers on delivering excellent, compassionate, and equitable care while advancing medical innovation through research and training. With over 2,490 physicians and direct care providers, we offer comprehensive diagnostic, medical, and surgical services tailored to meet diverse patient needs. Our academic partnership with Penn State College of Medicine enables us to translate groundbreaking discoveries into clinical practice, ensuring patients benefit from cutting-edge treatments.

Guided by core values of respect, integrity, teamwork, and excellence, we strive to be Pennsylvania's most trusted healthcare organization. Our network includes joint ventures like the Hershey Outpatient Surgery Center and Penn State Health Rehabilitation Hospital, reflecting our commitment to accessible, high-quality care. Through initiatives such as the SurviveWELL program and community outreach efforts, we address both physical and mental health needs. Our 24/7 emergency services, virtual care options, and patient-centered approach underscore our dedication to serving communities across central Pennsylvania.
Services
Primary Care Emergency Services Cancer Care Urgent Care Walk-In Care Virtual Primary Care OnDemand Care Clinical Trials Patient Portal Rehabilitation Services
Details
  • Year established: 1970
Highlights and features
  • We offer integrated academic healthcare services across 15 counties.
  • Our team includes 2,490 physicians and direct care providers.
  • We provide advanced research and education initiatives through Penn State College of Medicine.
  • Our network includes five adult acute care hospitals and specialty centers.
  • We prioritize community outreach and equitable care access.
Services
Primary Care
Our primary care physicians provide comprehensive, preventive, and chronic disease management for patients of all ages. Services include annual check-ups, vaccinations, and personalized health plans. We focus on building long-term relationships to ensure holistic care.
Emergency Services
24/7 emergency care for life-threatening conditions, including trauma, heart attacks, and strokes. Our Level I Trauma Center in Hershey offers advanced diagnostics and rapid-response teams. Patients receive immediate, specialized treatment to stabilize critical conditions.
Cancer Care
Penn State Cancer Institute delivers multidisciplinary cancer treatment, including chemotherapy, radiation, and surgical oncology. We offer clinical trials and personalized therapies backed by research. Support services address emotional and nutritional needs throughout treatment.
Clinical Trials
We conduct clinical trials to advance medical knowledge and provide access to experimental treatments. Patients may participate in studies for new drugs, devices, or procedures. Our research contributes to national healthcare innovations and improved patient outcomes.
Patient Portal
The patient portal enables secure communication with providers, appointment scheduling, and medical record access. Patients can pay bills, request prescription refills, and view test results online. This tool enhances convenience and engagement in personal healthcare management.
Questions
What services does Penn State Health offer?
We provide primary care, emergency services, cancer treatment, clinical trials, and specialty care through hospitals and outpatient centers across central Pennsylvania.
How can I make an appointment?
Schedule online via our patient portal, call 800-243-1455, or use our virtual health options for convenient access to care.
Does Penn State Health offer emergency care?
Yes, we operate 24/7 emergency departments, including a Level I Trauma Center at Milton S. Hershey Medical Center for critical cases.
Are clinical trials available?
Yes, Penn State Cancer Institute and other departments offer clinical trials for new treatments, with details accessible through our website or providers.
What areas do you serve?
Our network covers 15 counties in central Pennsylvania, including Berks, Dauphin, Lancaster, and York, with virtual care options statewide.
Reviews (4)
Joel Downin
May 27, 2022 Report
I have never really had a problem in the main hospital as far as my surgeries. During the time I had my surgery in the main hospital my nurses, anesthesiologist, and everyone that I encountered 5-10-22 was absolutely wonderful and made everything go smoothly. I can't thank everyone enough.
Desiree Martinez
May 23, 2022 Report
I was just here on Tuesday for a major surgery I had to stay overnight and I was moved over to the South wing and the hospital I had a registered nurse named Jill who was very rude barely checked in on me to make sure I was okay my heart pressure machine kept going off my heart rate was extremely low and she did not care at all there are numerous times I had to hit the button to let them know I had to use the bathroom and it took her forever to come to the room and sometimes she never even came my insulin bag was empty and not dripping.

She would only come into the room and act like she was checking in on me and doing her job went only the med student that was in the room with me due to my surgery was only checking on me then she made it look like she was doing her job other than that she was in the hallway the whole time on the computer and on her iPhone. Poor staff
Gina Taber
May 18, 2022 Report
I have no words to describe how our experience was. if your looking for compassion and answers this is not the place to you. Nursing staff indescribably awful. doctors cold and heartless. No one cleaned my child's room the whole 7 days we where there. and NEVER LEAVE YOUR LOVED ONES ALONE. My 17 year old was left bed side soiled for an hour exposed with the door open. the response I was given we have other patients. If I could give this dumpster a zero I would. I reported them toy insurance company and the HR department still no response
Roger Hurd
May 04, 2022 Report
Our mother came in with a broken femur, surgery scheduled for 11:30am, passed away at 9:30am. When my sister and I went to visit mom prior to her surgery, no staff was nearby. Alarms were going off, it took about (5) minutes to locate anyone. I asked a nurse to help, she said that my mom wasn't her patient, but she would check where someone was that could help. Mom was incoherent, talking that made no sense.

We noticed the day before, mom was in traction and bleeding very badly. We seriously think that mom bled to death, and the staff was negligent. we did not have an autopsy because it wasn't going to bring her back. Didn't pursue an attorney, didn't want to make any money off moms death. I have ZERO confidence in this facility at all, and if anything ever happens to me, I will never come to Hershey.