Business Details
44 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Healthcare Solutions
Crystal Run Healthcare was founded in 1982 as a solo medical practice and has grown into a leading multi-specialty healthcare provider serving the Hudson Valley region. With over 375 physicians and advanced practice clinicians across 12 locations, we offer comprehensive primary care, specialty services, and urgent care. Our practice holds multiple accreditations including Joint Commission certification and NCQA recognition, demonstrating our commitment to quality care. We pioneered innovative healthcare solutions like electronic health records and telehealth services during the pandemic.Our team includes nationally recognized physicians featured in Castle Connolly's Top Doctors Guide, and we maintain state-of-the-art facilities with advanced diagnostic equipment. We focus on community health through partnerships with organizations like the Arthritis Foundation and participation in public health initiatives. Our leadership team brings decades of medical expertise and has received numerous awards for clinical excellence and community service. We continue to expand our services while maintaining the personalized care that has defined our practice for over 40 years.
Services
Primary Care
Pediatrics
Cardiology
Dermatology
Urgent Care
Oncology
Orthopedics
Radiology
Geriatric Medicine
Psychiatry
Details
- Year established: 1982
Highlights and features
- We offer 375+ experienced physicians and advanced practice clinicians.
- Our facilities maintain Joint Commission accreditation for quality standards.
- We provide 24/7 urgent care services across multiple locations.
- Our practice includes nationally recognized physicians in Castle Connolly's Top Doctors Guide.
- We pioneered electronic health records and telehealth services in the region.
Associations and certifications
- Joint Commission
- NCQA (National Committee for Quality Assurance)
- IAC (Intersocietal Accreditation Commission)
Services
Primary Care
Our primary care physicians provide comprehensive healthcare for adults and children. Services include preventive care, chronic disease management, and wellness exams. Patients benefit from coordinated care with specialists and same-day appointments.
Urgent Care
Urgent care centers treat non-life-threatening injuries and illnesses with extended hours. Services include X-rays, lab work, and treatment for minor fractures. Locations offer walk-in visits and online reservation systems.
Cardiology
Cardiology services include diagnostic testing, heart disease prevention, and treatment plans. Our team uses advanced technology like echocardiography and offers specialized programs for hypertension and heart failure management.
Oncology
Our oncology department provides cancer diagnosis, treatment, and support services. Patients receive personalized care plans with access to clinical trials and multidisciplinary treatment teams including medical oncologists and radiation specialists.
Radiology
Radiology services include MRI, CT scans, and digital mammography. Our facilities maintain IAC accreditation and offer advanced imaging technology with rapid result turnaround for accurate diagnosis and treatment planning.
Questions
How do I schedule an appointment?
Schedule online through MyChart or call 845-703-6999. Some specialties require phone scheduling.
What insurance plans do you accept?
We accept most major insurance plans. Check with your provider or contact our billing department for details.
Are telehealth visits available?
Yes, telehealth services are available for many specialties through the MyChart platform.
What urgent care hours do you offer?
Urgent care centers operate 8am-7:30pm Monday-Saturday and 8am-5:30pm Sunday at most locations.
How can I access my medical records?
Request records electronically through MyChart or complete an online medical records request form.
Do you offer after-hours care?
Yes, urgent care centers provide extended hours with walk-in availability seven days a week.
Videos
Reviews (7)
John Ardizone
Jun 22, 2022
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This place is the worst I've ever seen. There are some good doctors but the rest are just dangerous. It's the wall Mart of healthcare. We are changing practice as we speak. The good doctors take a long time to get an appointment so you have to take whomever if you need to be seen right away. Everyone of them give you different opinions ect. One told us to not do rectal temps to our 5 year old when he was having 105 fevers, said do the less accurate under the armpit.
One doctor I'm urgent care told us to not worry about my sons fever until it hit 107. Very dangerous to trust this place with your child's life. THIS JUST HAPPENED. My older son has bacterial pneumonia, they told him it's NOT CONTAGIOUS. That 100% false. Be very careful
One doctor I'm urgent care told us to not worry about my sons fever until it hit 107. Very dangerous to trust this place with your child's life. THIS JUST HAPPENED. My older son has bacterial pneumonia, they told him it's NOT CONTAGIOUS. That 100% false. Be very careful
Courtney Belcher
Jun 14, 2022
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DO NOT USE CRYSTAL RUN While the staff is nice, Crystal Run as an entity is awful. I went in for a 5 minutes in and out dermatologist visit and they billed the insurance company $425. Similarly, at my annual gyno visit during the pap smear she said we should do additional tests. As I am not the doctor, I went along with it and got slapped with a second bill for the same visit. An emergency care visit with no insurance is $125. Once you have insurance they try and take you over the coals.
Kara Zalesny
Jun 09, 2022
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Had a procedure done here 9 months ago and was charged for a different, and more expensive, procedure that I never had. Almost one year later and over 8 phone calls with their billing department and I still have not received compensation for the money that they made me pay. The billing department is run by criminals and I am getting prepared to pursue legal action against Crystal Run Healthcare. I recommend everyone double checks every statement they receive from this poorly run office.
Rosalind Carrington
Jun 05, 2022
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I've been with Crystal Run since I moved here in 2011. I've never had a life threatening health issue but for the health issues I have they have been taken care of. I especially love my cardiologist. She is the best ever. My husband had Covid and passed away but I can't blame that on the hospital. Although I was not able to visit at the time, I'm thinking they did all they could to help him. I have to believe that. I have no regrets from leaving NYC and moving here at all. A few drs from NYChad told me about Crystal Run in a positive way.
Donna
May 27, 2022
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I usually don't truthfully have the best experiences with doctors connected to Crystal Run. The nurses are often wonderful and amazing people, and the lab in Newburgh when I get blood work is always aces, even when they have people training. I've never had a problem with them. But doctors have always been a toss up. Most of them I find aloof, typing away on a computer, not listening to most of what I am saying and dismissing my symptoms.
This review, however, is for the exception to the rule. My gynecologist Dr. Shah is a wonderful person. I had to go in for a procedure that had me very scared. Let's face it, gynecology is invasive and uncomfortable by nature. Nobody wants a stranger poking around their privates. Dr. Shah has only ever been sweet to me. He always explains what he is doing, he's quick, he's efficient, and he is gentle.
I've been going to him for several years for regular appointments but this procedure was a little more invasive than I felt ready to handle, but he was nothing but professional and kind the entire time. He reassured me and he had me in and out feeling much better than when I entered the office to begin with. I highly recommend him.
This review, however, is for the exception to the rule. My gynecologist Dr. Shah is a wonderful person. I had to go in for a procedure that had me very scared. Let's face it, gynecology is invasive and uncomfortable by nature. Nobody wants a stranger poking around their privates. Dr. Shah has only ever been sweet to me. He always explains what he is doing, he's quick, he's efficient, and he is gentle.
I've been going to him for several years for regular appointments but this procedure was a little more invasive than I felt ready to handle, but he was nothing but professional and kind the entire time. He reassured me and he had me in and out feeling much better than when I entered the office to begin with. I highly recommend him.
Teresa Mcdonald
May 24, 2022
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I'm sitting here with my almost 78 year old mother she has to have a cat scan. We showed up on time only for the guy that took our temps told us to go in. no one was there to register us so we had to back out front sat for an hour went up to window lady says you're next. It's almost 1.5 hours that we've been waiting for a cat scan. There's no excuse for this, they could at least come out and explain whats going on
J. P.
Jan 26, 2022
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You can't get anyone on the phone. When you call the specialist number, they give you a Fax or email. It's a joke. When. You want to make an appointment; they are very fast to do that and get your co-payment before the visit. Once you're done, that's it's. You can't call you to have to make another appointment. This is why when I can use Garnet Health.
