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46 Years
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Your Trusted Medical Care Partner in Austin, TX
Austin Regional Clinic has been a trusted healthcare provider in Central Texas since 1980, offering coordinated, comprehensive care through 36+ clinic locations and 450+ physicians. Our mission focuses on accessible, patient-centered care with a commitment to medical excellence, evidenced by our physicians' annual recognition in regional 'best of' awards. We provide 24/7 connected care through in-person visits, telemedicine, and virtual urgent care platforms, supported by multilingual staff and advanced electronic medical records.

Our quality commitment includes ongoing physician education, evidence-based medicine practices, and patient satisfaction monitoring through surveys and focus groups. With 2.5K employees serving approximately 700,000 Central Texans, we maintain leadership in medical innovation while preserving personalized doctor-patient relationships.
Services
Same-Day Care Pediatrics Dermatology Orthopedics Cardiology Ob/Gyn Services Virtual Urgent Care Primary Care Surgical Services Allergy Testing
Details
  • Year established: 1980
Highlights and features
  • We offer 24/7 access to care through clinics, telemedicine, and virtual urgent care
  • Our 450+ physicians include annual Texas Monthly 'best doctors' award recipients
  • Multilingual staff and 36+ locations ensure accessible care across Central Texas
  • Electronic Medical Records system connects all patient care teams seamlessly
  • Evidence-based medicine practices with ongoing physician education programs
What people say
Award-winning doctors 24/7 access Multilingual staff Coordinated care Modern facilities
Services
Same-Day Care
Our Same-Day Care service provides immediate medical attention for non-life-threatening conditions. Patients can access walk-in appointments and virtual consultations 24/7 through our Connected Care platform. With 36+ clinic locations across Central Texas, we ensure prompt access to physicians and advanced practice clinicians for urgent healthcare needs, combining convenience with professional medical expertise.
Pediatrics
Comprehensive pediatric care from infancy through adolescence is available at multiple locations. Our board-certified pediatricians provide routine check-ups, immunizations, and treatment for childhood illnesses. The service includes after-hours availability and telemedicine options, ensuring continuous care for young patients. We emphasize preventive care and family-centered treatment approaches tailored to children's developmental needs.
Orthopedics
The Orthopedics department offers diagnosis and treatment for musculoskeletal conditions at specialized locations like ARC Medical Park Tower. Services include joint replacement, sports medicine, and fracture care provided by fellowship-trained specialists. We utilize advanced imaging technology and minimally invasive surgical techniques, with coordinated rehabilitation programs to restore mobility and function for patients of all activity levels.
Virtual Urgent Care
24/7 Virtual Urgent Care connects patients with physicians through the NormanMD platform. This service treats common illnesses and injuries via secure video consultations, accessible from any device. Available nights, weekends, and holidays, it provides immediate medical advice without requiring office visits. The service integrates with electronic medical records for continuity with in-person care.
Primary Care
Primary Care services form the foundation of our patient-centered medical home model. Board-certified physicians provide preventive care, chronic disease management, and wellness planning for all ages. With extended hours and same-day appointment availability, we emphasize long-term doctor-patient relationships. Services include annual physicals, lab testing, and coordination of specialty care when needed.
People
Norman H. Chenven
Founding CEO
Dr. Chenven founded Austin Regional Clinic in 1980 and pioneered its physician-owned model. He established the organization's commitment to coordinated care and medical innovation. Under his leadership, ARC grew to serve 700,000 Central Texans while maintaining personalized doctor-patient relationships.
Daghestani
President & CEO
Dr. Daghestani currently leads Austin Regional Clinic's strategic direction as President & CEO. He oversees operations across 36+ locations and 450+ providers. With a focus on medical excellence, he continues expanding ARC's technological capabilities while maintaining its community-centered healthcare approach.
Questions
What insurance plans does Austin Regional Clinic accept?
ARC accepts over 50 insurance plans including all major government and commercial insurers. A complete list is available at ARCinsuranceinfo.com. Patients can verify coverage details by calling 512-272-4636.
How can I schedule a same-day appointment?
Same-day appointments can be scheduled through ARC MyChart online portal or by calling 512-272-4636. Virtual urgent care visits are also available 24/7 through the NormanMD platform.
Are after-hours services available?
Yes, ARC offers after-hours clinics with evening, weekend, and holiday availability. Virtual urgent care consultations are accessible 24/7 through the NormanMD platform for immediate medical advice.
What specialty services are offered?
ARC provides comprehensive specialty care including orthopedics, cardiology, dermatology, and women's health services. Specialized locations like the Medical Park Tower feature advanced diagnostic and treatment capabilities across multiple medical disciplines.
How do I access my medical records?
Patients can access electronic medical records, test results, and billing information through the ARC MyChart portal. This secure platform allows 24/7 access to health information from any internet-connected device.
Are telemedicine services available?
Yes, ARC offers telemedicine visits through its Connected Care platform. Virtual consultations are available for non-urgent medical issues, prescription refills, and follow-up appointments with your regular care providers.
Videos
Reviews (7)
Mary Marek
May 29, 2022 Report
Both of my kids have been patients of ARC for many years. However, I was just informed that my son was "terminated" as a patient. I have never been notified of this until I called to refill a prescription. How does a practice terminate a minor patient for NO reason without even a phone call?
Alice Kibler Reyes
Apr 29, 2022 Report
My mom arrived by ambulance this morning. The care she received was good until it wasn't. I was told they were short handed, I get it. You know what I don't get? Literally sitting for over an hour and half to have her port removed. The discharge papers sat there with only her signature required, yet her attending nurse was no where in site. I went to the desk and asked if he could return and remove her port.

As a retired Nurse I know for a fact you can get that done in 5 minutes. The port comes out, you swab the area down and you toss on a bandage. With much attitude he arrived 35 minutes after requesting assistance to remove the port. He then turned to my 91 year old mother and said, "your free to go". I literally had to tell the guy she would need a wheelchair. A different nurse returned with a chair and assisted her departure.

We literally were there two hours longer then necessary. It's a genius way to rack up her ER bill. What a terrible way to treat a senior citizen who had sat there while requiring food and insulin. Shame on the floor nurse and shame on the male nurse.
Brittney Miller
Apr 12, 2022 Report
Tell new patients that masks are required when making the appointments on the phone. She wouldnt even check us in until we agreed to put masks on. For reference I havent worn a mask or given my business to anyone requiring masks in over a year. No one wants to show up to a doctors appointment to be harassed by nurses to put masks on OR cancel your appointment. My son has a broken arm and potentially needs surgery and they act like canceling the appointment after you waited a week is acceptable. Will be waiting in the hall, maskless until we have to be seen and I will wear the mask as little as possible. Freedom and rights are mine to exercise in the US.
Heidi Shalev
Feb 20, 2022 Report
As an employee and a patient and a mom, I have countless stories of ARC doctors and staff coming through for me and my family. The middle of the night calls about feverish kids, the emergency surgery due to a sports injury, and so many after hours visits - because who has time to take myself or my sick kids to the doctor during the day! MyChart helps me stay on top of my own health needs and makes it easy to book online. I've been seeing ARC doctors for over 20 years and it's made my life easier and better.
Andrea Hannegan
Feb 12, 2022 Report
Finding a doctor is tricky and sometimes stressful. It sucks having to do a TON of research just to end up back at square one and feeling like you're stuck. I love that ARC has a ton of locations so no matter which one I go to, or which doctor I see, I'm not having to start from scratch since my electronic records are centralized. I've seen many of their doctors over the years and they've all been great.

They continue make everything more and more convenient. As a new mom, that really counts, because honestly I don't have the time or energy to run around to get the care I need for my little one. I can do everything on the mychart app, including booking appointments, which means. I don't have to wait on hold with a fussy toddler? Hallelujah!
G. Y.
Feb 12, 2022 Report
Wonderful clinic with professional/empathetic staff members. There is sometimes a wait for appointments which of course we may not favor, but I always keep in mind that there are many varying factors that may cause some delay given that this is a medical facility. Overall always a pleasant visit.
Cedar Nelson
Feb 05, 2022 Report
I recommend ARC to everyone who asks me where to see a doctor in Austin. My doctor always treats me with compassion and has excellent recommendations. I can tell all the staff truly care about the patients, going above and beyond when needed. Seriously, if you need to be seen look no further.