Business Details
50+ Years
experience
Your Trusted Eye Care Specialists in Raleigh, NC
Raleigh Ophthalmology has been dedicated to serving the eye care needs of the Raleigh community since 1972. Our board-certified physicians, fellowship-trained in specialized areas such as glaucoma, cornea and external disease, pediatrics, and oculoplastics, bring decades of combined experience to every patient interaction. We pride ourselves on providing unsurpassed, quality care through comprehensive and subspecialty medical and surgical eye services, utilizing state-of-the-art diagnostic equipment for early disease detection.With three convenient locations in Raleigh, North Raleigh, and Clayton, our team remains committed to patient-centered care, ensuring clear communication about eye health and vision needs. Our dedication to innovation is evident in our adoption of advanced technologies, including laser-assisted cataract surgery and premium intraocular lenses, while maintaining a focus on personalized, ethical care. Over 50 years of service reflect our unwavering commitment to excellence in ophthalmology.
Services
Cataract Surgery
Glaucoma Treatment
Oculoplastics
Pediatric Eye Care
Eye Exams
Dry Eye Management
Cornea Services
Cosmetic Procedures
Details
- Year established: 1972
Highlights and features
- We offer 50+ years of experience in comprehensive eye care since 1972
- Our physicians are fellowship-trained in glaucoma, cornea, and oculoplastics
- We utilize state-of-the-art diagnostic equipment for early disease detection
- We provide personalized care through three convenient locations in the Triangle area
- Our team includes board-certified specialists in all major ophthalmic subspecialties
What people say
Pleasant, professional
Felt very comfortable
Highly trained physicians
Comprehensive explanations
State-of-the-art technology
Services
Cataract Surgery
Our cataract surgery removes clouded lenses and implants advanced intraocular lenses to restore clear vision. We offer both traditional and laser-assisted techniques with personalized lens selection for optimal outcomes. Patients benefit from pre-operative consultations and comprehensive post-operative care to ensure successful recovery.
Glaucoma Treatment
We provide comprehensive glaucoma management including early detection through specialized testing and personalized treatment plans. Our services include medication management, laser treatments, and minimally invasive surgical options to preserve vision and control intraocular pressure effectively.
Oculoplastics
Our oculoplastic specialists perform functional and cosmetic eyelid procedures to improve both appearance and vision. Services include blepharoplasty, ptosis repair, and reconstructive surgery following trauma or skin cancer removal with a focus on maintaining ocular health.
Pediatric Eye Care
We offer specialized eye exams for children from infancy through adolescence, diagnosing and treating conditions like amblyopia and strabismus. Our child-friendly approach includes comprehensive vision screening and developmental assessments to ensure proper visual development and academic readiness.
Eye Exams
Our comprehensive eye exams include advanced diagnostic testing for early disease detection and prescription updates. We perform detailed assessments of visual acuity, eye health, and intraocular pressure using state-of-the-art technology to maintain optimal eye health for patients of all ages.
People
M. Alan Dickens
M.D.
Board-certified ophthalmologist with specialized training in comprehensive eye care and surgical procedures. Dr. Dickens brings extensive experience in diagnosing and treating a wide range of ocular conditions.
Timothy D. Jordan
M.D.
Pediatric ophthalmology specialist with expertise in children's vision development and treatment of strabismus and amblyopia. Dr. Jordan provides compassionate care tailored to young patients' unique needs.
Bobbie A. Gupta
M.D.
Comprehensive ophthalmologist with experience in cataract surgery, glaucoma management, and general eye health. Dr. Gupta focuses on personalized patient care and thorough diagnostic evaluations.
Paul S. Riske
M.D.
Oculoplastic surgeon specializing in eyelid and facial reconstructive procedures. Dr. Riske combines ophthalmic expertise with cosmetic techniques to improve both function and appearance around the eye area.
Gabriel T. Chong
M.D., F.A.C.S.
Fellowship-trained glaucoma specialist with expertise in advanced surgical techniques. Dr. Chong provides comprehensive management of complex glaucoma cases and intraocular pressure disorders.
Questions
What types of eye exams do you offer?
We provide comprehensive adult and pediatric eye exams, contact lens fittings, and specialized evaluations for cataracts, glaucoma, and other eye conditions using advanced diagnostic technology.
Do you accept my insurance plan?
We participate in most medical insurance plans but do not accept vision insurance carriers. Please contact our office to verify coverage details for your specific insurance provider.
What should I bring to my appointment?
Bring your current eyewear, insurance cards, a list of medications, and any relevant medical records. Allow extra time for dilation if required by your exam type.
Are your doctors board-certified?
All our physicians are board-certified ophthalmologists with fellowship training in specialized areas including glaucoma, cornea, pediatrics, and oculoplastics.
What surgical options are available?
We offer cataract surgery with premium lens implants, glaucoma treatments including MIGS procedures, eyelid surgeries, and corneal cross-linking using the latest techniques and technology.
How do I schedule an appointment?
Schedule online through our website or call our main office at (919) 782-5400 during regular business hours to book your eye exam or consultation.
Reviews (6)
Paul N.
May 19, 2022
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Incompetent people. After setting up an appointment they then canceled it without telling me. I drove all the way over there during rush hour to be told I needed to come back another day. When I questioned what happened, they lied about trying to contact me. It's one thing to make a mistake - we all do - but to then lie to cover it up? I will never go back.
Noosheen B.
Dec 17, 2021
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The lady who answered the phone was extremely rude and unkind, by her representation, I won't be interacting with professionals. Looking to find another doctor.
Paul Jordan
Nov 05, 2021
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I've been seeing Dr. Gupta for close to 20 years now and she is among the finest doctors I have ever had. She has done cataract surgery on both eyes, which turned out excellently, as well as other related laser procedures. She is brilliant, kind, thoughtful and highly competent. I no longer live in the immediate area and drive a fairly long way just so I can continue to see her as my doctor. Frankly, I wouldn't trust anyone else. ------------------------------------------------------------------------------------------------------------------- The above was posted two years ago but I have to say that something has definitely changed with this practice.
It is nearly impossible now to get anyone on the phone. Scheduling appointments is a nightmare and most of the staff we have spoken with have been rude, dismissive or condescending. I think there are some real problems here with the operations side of things that need addressing. I still give Dr Gupta 5 stars, but the overall place is dropping to about 2 stars.
It is nearly impossible now to get anyone on the phone. Scheduling appointments is a nightmare and most of the staff we have spoken with have been rude, dismissive or condescending. I think there are some real problems here with the operations side of things that need addressing. I still give Dr Gupta 5 stars, but the overall place is dropping to about 2 stars.
Katie K.
Oct 18, 2021
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I was both offended and disgusted by my experience at Raleigh Ophthalmology this morning. One of the staff at the reception desk had her mask around her chin when I walked in. Her nose was red. As I approached the front desk, this woman pulled her mask up -- but it still kept falling below her nose. She continued to cough and cough and cough. This woman was clearly sick. The waiting room was filled with elderly patients.
During COVID, there was no excuse for this woman to be in the office. Why a reputable ophthalmology practice would not have immediately sent this woman home instead of having her feet from all incoming patients was baffling. I did not wait for my appointment but instead turned around and walked out.
During COVID, there was no excuse for this woman to be in the office. Why a reputable ophthalmology practice would not have immediately sent this woman home instead of having her feet from all incoming patients was baffling. I did not wait for my appointment but instead turned around and walked out.
David M.
Sep 15, 2021
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After having my first cataract removal surgery done, I went in for the follow up two days later. I waited for my 1pm appointment for an hour and a half, 30 minutes of which I was the only person in the waiting room. Nobody came out to apologize or nothing. I was clearly the last patient of the day and felt like they forgot about me. Later, after having my second eye surgery, the receptionist called to schedule my follow-up for 2pm.
I expressed my concerns of waiting again where she then proceeded to argue with me. I'm happy with my surgeries.great vision now after the surgeries. the doctor was great, but the staff is horrendous.
I expressed my concerns of waiting again where she then proceeded to argue with me. I'm happy with my surgeries.great vision now after the surgeries. the doctor was great, but the staff is horrendous.
Adnan C.
Jul 20, 2021
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If you have an option, I would suggest looking elsewhere. Three strikes, and I am looking for a new eye place. Have been coming here about once a year for last 3 years after my primary doctor referred me to them. My experience was not good. 3 specific things. 1) all my 4 appointments were taken an hour late. And except one time, no one even bothered to acknowledge/apologize for being late. 2) double billed me last year, had to get it fixed after calling. 3) I called them up a few days ago get a copy of my latest eyeglass prescription.
I asked them for an email, or even simply say it over phone, , they said no because of HIPA privacy rules. (But they would send to ANY fax number though, weird) and then I grudgingly accept to have that posted to me via snail mail. And today, I get the letter from them, and voila! It's not my prescription, it's the prescription of another random patient there
I asked them for an email, or even simply say it over phone, , they said no because of HIPA privacy rules. (But they would send to ANY fax number though, weird) and then I grudgingly accept to have that posted to me via snail mail. And today, I get the letter from them, and voila! It's not my prescription, it's the prescription of another random patient there
