Business Details
Emergency
services
Your Trusted Family Healthcare Provider in Austin
At Concierge Family Medicine, we believe healthcare should be personal, proactive, and prioritized around the patient. Founded on the legacy of Dr. William Jones, who practiced medicine in Austin for over 50 years, our practice continues his commitment to comprehensive, patient-first care. We offer a unique concierge model that eliminates insurance bureaucracy, allowing us to focus entirely on your health. Our approach emphasizes preventive care, same-day appointments, and unhurried visits that address both immediate concerns and long-term wellness.With a small, fixed patient roster, we ensure each individual receives personalized attention, continuity of care, and direct access to Dr. Mason Jones and our dedicated Austin-based team. Our office operates with transparency, no hidden fees, and a focus on convenience, including 24/7 emergency phone access and streamlined prescription refills. We pride ourselves on maintaining a practice where patients are treated as partners in their health journey, not numbers in a system.
Services
Annual Physicals
Preventive Care
Allergy Management
Chronic Disease Management
Prescription Refills
Highlights and features
- We offer personalized care with unhurried, comprehensive visits.
- Same-day appointments available for urgent health needs.
- Direct access to board-certified physicians with decades of local experience.
- Transparent, all-inclusive pricing with no insurance hassles.
- Proactive preventive care focused on long-term wellness.
What people say
Personalized care
Same-day appointments
Thorough explanations
Welcoming environment
Proactive wellness focus
Services
Annual Physicals
Comprehensive annual physical exams assess overall health, screen for potential issues, and establish preventive care plans. Our unhurried visits allow thorough evaluations of vital signs, lab work, and personalized wellness strategies. Patients receive detailed explanations of results and actionable steps for maintaining or improving health.
Preventive Care
Proactive health management includes vaccinations, cancer screenings, and lifestyle counseling tailored to individual risk factors. We focus on early detection and education to prevent chronic diseases like diabetes and hypertension. Patients benefit from continuous monitoring and personalized prevention strategies aligned with their medical history and goals.
Allergy Management
Customized allergy treatment plans address seasonal and environmental triggers through testing, immunotherapy, and medication management. We provide long-term relief strategies while monitoring for related conditions like asthma. Patients receive ongoing support to minimize symptoms and improve quality of life through targeted interventions.
Chronic Disease Management
Ongoing support for chronic conditions like diabetes, hypertension, and thyroid disorders includes regular monitoring, medication adjustments, and lifestyle guidance. Our approach emphasizes patient education and coordination with specialists to optimize treatment outcomes. We prioritize stable health maintenance through consistent follow-ups and personalized care plans.
Prescription Refills
Streamlined prescription renewal process ensures uninterrupted medication access with minimal wait times. Patients submit requests via phone or in-person visits, and our team reviews medical records to verify safety and necessity. We coordinate with pharmacies for timely fulfillment while maintaining strict adherence to regulatory guidelines.
People
Mason D. Jones
Physician
Dr. Mason Jones continues his father's 50-year legacy of patient-first care in Austin. Board-certified in family medicine, he prioritizes preventive health, personalized treatment, and direct patient communication. His practice emphasizes accessibility, with same-day appointments and 24/7 emergency availability.
Questions
What services does Concierge Family Medicine offer?
We provide annual physicals, preventive care, allergy management, chronic disease management, and prescription refills with a focus on personalized, unhurried care.
Do you accept health insurance?
No, we operate as an insurance-free practice to maintain independence and prioritize patient needs without bureaucratic constraints.
How do I schedule an appointment?
Call us directly at (512) 454-4849 during office hours for immediate assistance or same-day visits when needed.
What are your office hours?
We see patients Monday through Friday from 8:00 AM to 4:00 PM with same-day availability for urgent concerns.
How are lab tests and prescriptions handled?
Lab work and prescriptions are managed in-office with streamlined processes for efficiency and accuracy.
Is after-hours care available?
Yes, patients can reach Dr. Jones and staff via cell phone 24/7 for urgent medical concerns outside office hours.
Reviews (2)
Julia Ann Grubbs
Mar 19, 2022
Report
Dr. Mason Jones has been my doctor for about 20 years (maybe more). The time and care that he takes is very important to me; I feel heard. Dr. Jones answers all my questions, and there are always plenty, and keeps me informed of the latest medicine for what ails me. Dr. William Jones and the rest of the staff are wonderful, too. I will continue to be his patient for another 20 years or more! Thank you Dr. Jones.
Justin West
Mar 13, 2022
Report
Avoid this doctor. Refuses to give more than one month of medicine at a time for non-controlled, daily-taken medicine (anti-depressants). Not once did I get a single refill, it had to be requested each and every month. Upon leaving, I had to beg for refills while I searched for a new PCP, unable to justify the $1800/yr. price tag (which they refused to break into payments) given the very low value for someone in decent health.
Completely ignored a request for medicine I was already receiving from another doctor; not denied, straight up ignored the request (twice). I should also note the doctor will tell you masks are useless. That should tell you a lot. You're much, much better with a different doctor.
Completely ignored a request for medicine I was already receiving from another doctor; not denied, straight up ignored the request (twice). I should also note the doctor will tell you masks are useless. That should tell you a lot. You're much, much better with a different doctor.
