Business Details
Your Trusted ENT Specialists in Springfield, MA
Ear, Nose & Throat Surgeons of Western New England is a team of board-certified otolaryngologists and healthcare professionals dedicated to delivering state-of-the-art, patient-centered care in otolaryngology and head and neck surgery. Our physicians combine decades of clinical expertise with advanced diagnostic and treatment technologies, including Xoran Mini CT, videostroboscopy, and image-guided sinus surgery, to address conditions ranging from chronic sinusitis to head and neck cancers. We prioritize patient education and personalized treatment plans, supported by a team of audiologists, allergists, and advanced practice providers.Our practice utilizes medical scribes to enhance provider-patient interactions, ensuring focused, efficient care. With two convenient locations in Springfield and Northampton, Massachusetts, we serve patients of all ages, offering services such as hearing restoration, pediatric ENT care, and minimally invasive surgical solutions. Our commitment to quality is reflected in our adherence to university-level standards and continuous investment in cutting-edge medical advancements.
Services
Allergy Testing
Sinus Surgery
Hearing Restoration
Voice Disorder Treatment
Pediatric ENT Care
Head & Neck Cancer Care
Audiology Services
Facial Rejuvenation
Ear Infection Treatment
Thyroid Surgery
Highlights and features
- Board-certified otolaryngologists with decades of combined experience
- Access to advanced technologies like Xoran Mini CT and image-guided surgery
- Comprehensive care spanning allergy treatment to complex head/neck cancer cases
- Two convenient locations with extended office hours
- Integration of medical scribes to enhance patient-provider interactions
Associations and certifications
- IXCACTL
What people say
Professional staff
Effective treatments
Advanced technology
Knowledgeable physicians
Child-friendly care
Services
Allergy Testing
Our board-certified otolaryngologists provide comprehensive allergy diagnosis and treatment, combining expertise in ear, nose, and throat care with specialized allergy management. We offer skin testing, sublingual immunotherapy, and allergy shots tailored to individual patient needs. Our approach addresses symptoms like sinus congestion, asthma triggers, and environmental sensitivities through evidence-based protocols.
Sinus Surgery
We specialize in minimally invasive endoscopic sinus surgery and image-guided techniques for chronic sinusitis patients. Our surgeons utilize advanced technology to improve surgical outcomes, including PROPEL sinus implants that maintain sinus patency post-operatively. Treatment plans integrate pre- and post-operative care to maximize long-term symptom relief and quality of life improvements.
Hearing Restoration
Our audiology team offers comprehensive hearing assessments and restoration solutions, including cochlear implants, BAHA devices, and advanced hearing aids. We treat conditions like otosclerosis with microsurgical stapedotomy procedures and provide pediatric hearing evaluations. State-of-the-art diagnostic tools ensure accurate identification of conductive and sensorineural hearing loss etiologies.
Voice Disorder Treatment
Specialized evaluation and management of voice disorders utilizing videostroboscopy and multidisciplinary collaboration with speech pathologists. We treat vocal cord nodules, polyps, spasmodic dysphonia, and laryngeal cancers through medical management, Botox injections, and microsurgical interventions. Our team includes the only practice in Western Massachusetts offering comprehensive voice team evaluations.
Pediatric ENT Care
We provide specialized care for pediatric ear infections, tonsillitis, and airway disorders, recognizing children's unique physiological needs. Our services include tympanostomy tube placement, adenoidectomy, and management of congenital head/neck anomalies. The practice combines child-friendly communication techniques with advanced endoscopic procedures to ensure optimal outcomes for young patients.
Questions
What ENT services are available for children?
We specialize in pediatric ENT care, treating ear infections, tonsillitis, airway disorders, and congenital conditions using child-appropriate techniques and equipment.
Do you offer allergy immunotherapy options?
Yes, we provide sublingual immunotherapy drops and traditional allergy shots, customized to individual allergen sensitivities and patient preferences.
What advanced sinusitis treatments are available?
Our sinus specialists offer PROPEL sinus implants, image-guided surgery, and endoscopic techniques for chronic sinusitis management.
How are voice disorders evaluated and treated?
We use videostroboscopy and collaborate with speech pathologists to diagnose and treat voice disorders through medical, surgical, and rehabilitative approaches.
What hearing restoration options exist?
Our audiology team provides cochlear implants, BAHA devices, hearing aids, and microsurgical solutions for conductive and sensorineural hearing loss.
Are evening allergy shot appointments available?
Yes, we offer convenient morning, afternoon, and evening hours for allergy immunotherapy patients at our Springfield location.
Reviews (6)
Daniel Serra
May 08, 2022
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My 5 year old daughter had an appointment at 1pm today. Was asked if i wanted to do it through zoom. 2:30 i called them. Told me i would get a phone call before 5. No phone or text. Great customer service. Not
Marianne LaRochelle
Dec 25, 2021
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Dr Plosky was wonderful! He explained exactly what he was going to do and what I could expect. I feel he exceeded my expectations. After choking on food for almost five years, it's exciting to be able to eat normally again!
Niki Dawson
Dec 19, 2021
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Excellent care. Very efficient I had very good luck with Sophia Fernandes. ENT is lucky to have her. I never had any problems with wait or feeling rushed. They were right on time. The staff all super friendly. I even was able to talk to a nice lady, Beatrice at check out. She was very helpful and pleasant to talk to. All of them were. This is my ENT office for life. They even have an allergy Dept next door that I didn't know about.
I will be going there too. We did a audiology test. The Dr saw me twice in same day. (Which is rare at any Dr office. They usually have you make another appt) basically saying they're system works and they really care about patients time and health.
I will be going there too. We did a audiology test. The Dr saw me twice in same day. (Which is rare at any Dr office. They usually have you make another appt) basically saying they're system works and they really care about patients time and health.
Troy G.
Dec 15, 2021
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People are here for allergies. But for some strange reason the employees at this fine medical establishment brought in their dog and everyone just loves to pet it. I have no problem with dogs but pets should not be allowed in a medical building unless they are trained for that. Why not just let cats roam the hallways? If that doesn't bother you maybe the 2 hour waits will. Im all set.
Jeff Rodrigues
Oct 14, 2021
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Dr Reilly was really great with checking up on my issues with my ears. All went very well. Before I saw the Doctor, the receptionist was very nice, walked me through paperwork to fill out. Was bit of a wait, but nothing too bad.
S. Susie-Belle V.
Oct 13, 2021
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This practice is painful to deal with on every level! To call the office an get someone is about a 25 minute wait, at your appointment you will wait in waiting room about an hour, then you will wait again in exam room for provider to come in roughly another 25-30 minutes. When the provider comes in they are rushing to get out. They have no respect for patients time. only doctors time matters at this office. Not returning to this office again.
