Business Details
30 Years
experience
Emergency
services
Your Trusted Urgent Care Provider in Idaho Falls
Community Care has been Eastern Idaho's leading provider of primary and urgent care services since 1996. With five strategically located clinics in Idaho Falls, Pocatello, Rexburg, and Rigby, we offer extended hours seven days a week to address non-life-threatening medical needs. Our team of board-certified providers delivers comprehensive care ranging from routine physicals to treatment of acute injuries and illnesses. We pioneered innovative patient-centered solutions like our cell phone wait notification system, reducing time spent in waiting rooms. Affiliated with Mountain View Hospital, our clinics serve over 100,000 patients annually while maintaining significantly lower costs and wait times compared to traditional emergency rooms.Our commitment to excellence has been recognized through multiple community awards, including five consecutive People's Choice Awards for shortest wait times. We also provide specialized occupational health services for local businesses, including workers' compensation management and pre-employment screenings. Our ongoing mission focuses on improving patient care through continuous innovation in medical service delivery.
Services
Urgent Care
Primary Care
Employee Medical Services
Lab Services
Minor Surgeries
Details
- Year established: 1996
Highlights and features
- Serving over 100,000 patients annually across Eastern Idaho
- Board-certified medical providers at all locations
- Pioneered cell phone wait notification system for patient convenience
- Recipient of five consecutive People's Choice Awards for shortest wait times
- Affiliated with Mountain View Hospital for comprehensive care coordination
What people say
Shortest wait times
Excellent service
Innovative approach
Board-certified providers
Convenient locations
Services
Urgent Care
Our urgent care services treat non-life-threatening injuries and illnesses with no appointment needed. Patients receive timely care for conditions like fractures, lacerations, infections, and allergic reactions. Our clinics maintain significantly shorter wait times compared to traditional emergency rooms while offering on-site X-ray and lab services.
Primary Care
We provide comprehensive primary care services including routine physicals, chronic disease management, and preventive care. Our board-certified providers offer ongoing medical care for acute and mild chronic conditions like hypertension, allergies, and depression, with extended hours to accommodate working patients.
Employee Medical Services
Our occupational health services support local businesses with workers' compensation care, pre-employment screenings, and drug testing. We offer aggressive return-to-work programs, case management, and 12-hour turnaround for treatment documentation to minimize workplace disruptions.
Lab Services
On-site laboratory services provide rapid diagnostic testing for cholesterol, blood sugar, PSA levels, and TB screening. Our facilities maintain CLIA certification for accurate testing and quick results, supporting timely diagnosis and treatment decisions for our patients.
Minor Surgeries
Our clinics perform minor surgical procedures including mole and wart removal, ingrown toenail treatment, and cyst drainage. These procedures are completed in our outpatient setting with local anesthesia, minimizing costs and recovery time compared to hospital-based surgeries.
Questions
What services does Community Care Clinic offer?
We provide urgent care, primary care, lab services, minor surgeries, and occupational health services at our five Eastern Idaho locations.
What are your clinic hours?
Most locations operate Monday through Saturday from 7am-7:30pm to 8am-9pm, with Sunday hours at select locations.
Do you accept walk-in patients?
Yes, all our clinics accept walk-ins with no appointment required for urgent care services.
How do you handle wait times?
We implemented a cell phone notification system allowing patients to wait off-site during busy periods.
Are your providers board-certified?
All our medical staff maintain board certification and complete annual continuing education requirements.
Do you offer services for businesses?
Yes, we provide workers' compensation care, drug testing, and pre-employment screenings for local employers.
Reviews (6)
Matthew Probst
Jun 08, 2022
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Dont go to community care on utah in if. the nurse practioner (highly doubt she got her doctorates) is a condescending little bleep
Ren Noel
May 04, 2022
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Never have I experienced such horrible customer service especially in regards to the medical field. I would definitely suggest going somewhere else for care.
Kiruru Jones
Feb 04, 2022
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Severely disappointed, I went because of a severe sore throat, I can't swallow. Well I can but it was excruciating. Dr did a strep swab, it came back negative, said he didn't know what it was and couldn't give me anything. Yes, he could have he chose not to, he recommended gargling salt water, I had already been doing that and it didn't help. Also Cepacal? No clue what that is and drinking smoothies. Mr. I just told u I can't swallow, I paid a hundred dollars for nothing. He didn't ask any questions which leads me to believe he simply didn't care.
Jennifer Robison
Jan 26, 2022
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I was relieved to find Community Care open on New Years Day. I was able to be seen after a reasonable wait. The nurse practitioner listen to my symptoms and gave me treatment options to choose from. He was supprtive of me being in charge of my care, and I appreciate that. Very pleased with my visit. Thank you!
D. M. Melendez
Jan 19, 2022
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Processes from reception to screening and health assessment per DOT renewal.were highly professional, kind and efficient. This location has some of the BEST people I've had the pleasure of working with. The Med tech and P.A were kind, considerate and thorough while working the DOT prehire and med. renewal functions. I fell great about my ability to operate fmcsa in a safe and healthy manner. I am about 5 years away from retirement and have worked had to maintain my good health. I believe this group does manage health and compliance standards well. I will use this medical provider for all my healthcare needs.
Sharon Loy
Jan 11, 2022
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What a great urgent care center! I was in and out within an hour. The friendly staff were very compassionate and helpful.
