Business Details
Emergency
services
Premier Medical Care in Austin, TX
Westlake Medical Center is a physician-owned, state-of-the-art facility dedicated to delivering premier medical services in a luxurious, patient-centered environment. Established to provide compassionate, high-quality care, we combine advanced technology with personalized attention to meet the needs of Austin residents and surrounding communities. Our team of skilled professionals specializes in acute care, diagnostic imaging, surgical services, and rehabilitation, ensuring comprehensive treatment tailored to individual patient requirements.With a focus on innovation and accessibility, we maintain leading patient satisfaction rankings through efficient triage, reduced wait times, and a commitment to transparency in all operations. Our facility features private inpatient rooms, premium nutritional services, and 24/7 emergency care, reflecting our dedication to excellence in healthcare delivery. As an active member of the Austin community, we prioritize education and resource-sharing to enhance public health awareness and outcomes.
Services
Ambulatory Surgery
Imaging Services
Orthopedics & Spine
Inpatient Physical Therapy
Nutritional Services
Emergency Care
Diagnostic Imaging
Laboratory Services
Physical Rehab
Wellness Programs
Highlights and features
- We are a physician-owned hospital with specialized expertise in acute care and surgical services.
- Our facility offers state-of-the-art diagnostic imaging and minimally invasive procedures.
- We provide 24/7 emergency care with reduced wait times and efficient triage.
- Private inpatient rooms ensure personalized attention and comfortable recovery environments.
- Our team maintains leading patient satisfaction rankings through transparent communication and quality care.
What people say
Friendly, professional staff
No wait times
Luxurious private rooms
Personalized attention
Effective pain management
Services
Ambulatory Surgery
Our ambulatory surgery center specializes in minimally invasive procedures using image-guided navigation for enhanced safety. Services include joint arthroscopy, outpatient spine treatments, and plastic surgery, prioritizing patient comfort and rapid recovery in a state-of-the-art environment.
Imaging Services
We offer advanced imaging technologies including CT scans, MRI, ultrasound, and X-ray in a patient-friendly setting. Our computerized radiography ensures precise diagnostics for both outpatient and inpatient needs, supporting timely treatment decisions.
Orthopedics & Spine
Our orthopedic specialists perform complex surgeries from spinal fusions to joint replacements using cutting-edge techniques. The department focuses on rapid pain relief and mobility restoration through personalized treatment plans and innovative surgical approaches.
Inpatient Physical Therapy
Tailored physical therapy programs help patients regain mobility post-surgery or illness. Therapists provide daily sessions focusing on walking, therapeutic exercises, and patient education to accelerate recovery and achieve individualized therapy goals.
Nutritional Services
Premium dining menus are customized to meet medical dietary requirements while ensuring great taste. Our nutrition team assists patients in selecting meals that balance health needs with personal preferences, enhancing overall recovery and satisfaction.
Questions
What insurance plans do you accept?
We accept most major insurance plans. For specific details, contact our billing department at (512) 327-0000 or visit our Price Transparency page.
Are emergency services available 24/7?
Yes, our Emergency Department operates 24 hours a day, 7 days a week with rapid triage and board-certified physicians.
How can I schedule a procedure?
Contact your physician for pre-registration, or call our main line at (512) 327-0000 to coordinate surgical appointments and pre-admission testing.
What amenities are available for inpatients?
All rooms are private with hotel-style comforts, including room service dining, family accommodations, and Wi-Fi access for visitors.
How do I access medical records?
Request records through our patient portal or contact the Health Information Management department at (512) 327-0000 extension 1234 for assistance.
What directions are available to the hospital?
From Highway 360 or Mopac, follow Bee Caves Road exit signs. Detailed directions are available on our website's Location page.
Reviews (6)
Cheryl Jurk
May 25, 2022
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I was sent to the Hospital at Westlake for emergency surgery. I was treated with respect and caring from registration thru to checkout. I never felt anxious about the surgery and the care was first rate. The staff were knowledgeable and caring, easy to talk to and were all happy to answer questions and just to talk if I needed to. I thank the good Lord for people and places like the Hospital at Westlake.
Cameron DeBardeleben
May 23, 2022
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My son just spent 5 days in The Hospital at West Lake Medical Center. Everyone, I mean everyone went out of their way to make his stay as comfortable as possible. Our hospitalist, Dr. Shawn Laney provided excellent care and did so with a great bedside manner. All of our nurses, Ashley, Magen, Johnny, Tyrone, Tara, Caroline, Curtis, Claudia and Maria were amazing. Genuinely caring people. The facility was beautiful, comfortable and felt more like a hotel than a hospital.
The meals, which you order from a menu were delicious. Housekeeping kept the room so clean and were so nice. If you have the opportunity to select a hospital we highly recommend The Hospital at West Lake Medical Center.
The meals, which you order from a menu were delicious. Housekeeping kept the room so clean and were so nice. If you have the opportunity to select a hospital we highly recommend The Hospital at West Lake Medical Center.
Danny H.
May 13, 2022
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I would have given this hospital 4 stars but after I experience what I did when I was there in March 7 and spend 5 days in this hospital wasn't cool. This big black guy I guess he was the nurse assistant say some rude things and man handle me after I had a big surge. Then he said some inappropriate thing to me that I won't write here but he should be fired.
Jules Morales
May 12, 2022
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Absolutely incredible team of nurses and doctors. Had to stay for 5 days but never it felt like I was in a hospital. Can't thank them enough for all the help and care they provided me with, really made my stay fly by.
Patty
Apr 22, 2022
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Great people to work for! The CNO and directors are very approachable and easily accessible. High accountability though, if you aren't productive, it is very obvious bc it's a small place. *this review was written under the previous admin team* Changing the stars based on my own experiences since voluntarily resigning 4 months ago.
Mekenna Murray
Mar 23, 2022
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My sister DIED! Due to the lack of care and lack of trying to find out what was wrong with her. The nurse said that" there is no reason for her to be breathing like this she has 100% oxygen, ( but she had high CO2) I'm going to chalk it up to withdrawal and dramatics." These are the words out of the health care providers mouth. Dramatics! My sister Died from a staff infection that if it has been caught.
And she could have been saved, SHE COULD BE ALIVE IF THEY HAD TRYED!. But they sent her on her way. With out antibiotics from the pneumonia she was currently suffering from. Nothing, no inhaler, nothingggg! don't send your loved ones here unless you don't care about them!
And she could have been saved, SHE COULD BE ALIVE IF THEY HAD TRYED!. But they sent her on her way. With out antibiotics from the pneumonia she was currently suffering from. Nothing, no inhaler, nothingggg! don't send your loved ones here unless you don't care about them!
