Business Details
We are North Texas Family Medicine, an independent primary care practice deeply rooted in the Plano community. Our board-certified physicians, Dr. Heather Akins and Dr. Adam Kaplan, have been delivering hands-on, personalized medical care to patients in North Texas for decades. We prioritize understanding your unique medical concerns by taking the time to build a genuine partnership with you. Our approach rejects the impersonal nature of large bureaucratic systems, ensuring your care remains our primary concern rather than billing or paperwork. We deliver the highest quality of medical care in a warm, caring, and friendly setting. Our extensive experience spans treating pediatric, adult, and geriatric patients with a special focus on women's health.
We are fully board certified by the American Board of Family Medicine, reflecting our commitment to rigorous professional standards. We maintain active leadership roles, including serving as the current chief of family medicine at Medical City Plano hospital. Our dedication to clinical excellence is recognized through honors like the D Magazine Best Doctor and People's Choice Award. We also serve as the official team doctors for the Allen Americans Professional Hockey Team. We are proud to offer accessible care, including same-day appointments, to ensure you never have to wait for essential medical attention.
We are fully board certified by the American Board of Family Medicine, reflecting our commitment to rigorous professional standards. We maintain active leadership roles, including serving as the current chief of family medicine at Medical City Plano hospital. Our dedication to clinical excellence is recognized through honors like the D Magazine Best Doctor and People's Choice Award. We also serve as the official team doctors for the Allen Americans Professional Hockey Team. We are proud to offer accessible care, including same-day appointments, to ensure you never have to wait for essential medical attention.
Services
Family Medicine
Our family medicine practice serves as your dedicated medical home for pediatric, adult, and geriatric patients in Plano. We offer a wide spectrum of care, from diagnosing acute injuries and illnesses to developing practical treatment plans. Our goal is to build long-term partnerships with you to maintain your family's overall health and wellness.
Chronic Disease Management
We provide expert management for ongoing medical conditions such as diabetes, heart disease, and high blood pressure. Our physicians partner with you to develop practical health care routines tailored to your lifestyle. This proactive approach helps you maintain control over your health and minimize complications in a supportive environment.
Teen Health
Our practice delivers specialized, compassionate health care services tailored to the unique needs of teenagers. We address the physical and emotional changes of adolescence with sensitivity and medical expertise. We create a safe, comfortable space for young patients to discuss their health and develop positive lifelong habits.
Women's Health
We are highly experienced in addressing the specific medical needs of women throughout every stage of life. Our board-certified physicians integrate a special interest in women's health with general preventive care and screenings. We focus on building a trusted partnership to help you navigate your health care journey with confidence.
Pediatrics
We offer compassionate and comprehensive medical care for infants, children, and adolescents. Our physicians provide preventive care including vaccines and physicals, as well as treatment for acute injuries and illnesses. We focus on building a friendly rapport with your child to make every visit a comfortable and positive experience.
Reviews (4)
Ashlee Paige O'Neill
Apr 13, 2022
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I have seen Dr. Akins and Angela for years. The doctors themselves, I adore and honestly why I have kept coming back for so long. However, today is a a great example of why I will not be returning unfortunately. I called to reschedule an appointment I have this upcoming Monday (today is Friday). As I was rescheduling, the lady on the phone informed me I would be receiving a late cancellation fee for calling less than 24 hours of my appt.
My appt on Monday is at 11:15 and it is currently 12:00. They are going to charge me $25-75 for 45 minutes into the 24 hours. When I asked if she could remove that since it was 45 minutes off the 24 hours, she was very apologetic but shared her office manager is very strict and would be unable to. This is not the first time I have received responses like this. I get running a business and needing patients to keep appointments but when it something as close as 45 minutes from your cut off, I find that ridiculous.
My appt on Monday is at 11:15 and it is currently 12:00. They are going to charge me $25-75 for 45 minutes into the 24 hours. When I asked if she could remove that since it was 45 minutes off the 24 hours, she was very apologetic but shared her office manager is very strict and would be unable to. This is not the first time I have received responses like this. I get running a business and needing patients to keep appointments but when it something as close as 45 minutes from your cut off, I find that ridiculous.
Cowboys Nation
Mar 05, 2022
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Turning down patients with in-network BCBS. Just when I thought our healthcare system couldn't get any worse, I get unpleasantly surprised by this office. How do you turn down one of the biggest and well established insurance companies? That's absolutely ridiculous.
Tom Gartguy
May 02, 2021
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NTXFM Doctors and the staff are always friendly and helpful. Very good environment and great follow up when you need it.
James Tu
Apr 29, 2021
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I have been seeing Dr. Kaplan over the past few years. He is extremely kind, patient, and thorough. He never rushes through the personal consultation sessions, takes the time necessary to understand my health history and background, review my health condition and test results with a great attention to detail, and provides me with sound health advice to help me maintain and improve my overall health condition.
My wife is also a patient of Dr. Akins, who shares the same office as Dr. Kaplan. I highly recommend the North Texas Family Medicine to anyone who is looking for reliable, dependable, honest, and caring family doctor and staff with a high level of medical expertise, professionalism, and knowledge, as we live and thrive in the growing North Texas communities. Thank you.
My wife is also a patient of Dr. Akins, who shares the same office as Dr. Kaplan. I highly recommend the North Texas Family Medicine to anyone who is looking for reliable, dependable, honest, and caring family doctor and staff with a high level of medical expertise, professionalism, and knowledge, as we live and thrive in the growing North Texas communities. Thank you.
