ParkWest Women's Health

Our obstetric services provide comprehensive prenatal care, childbirth education, and high-risk pregnancy management. We offer personalized delivery plans and postpartum support using modern medical technology. Our team ensures safe, compassionate care throughout pregnancy and childbirth.

We specialize in adolescent gynecology through menopause management, including routine exams and treatment for reproductive health conditions. Our services cover menstrual disorders, hormone therapy, and preventive screenings. Board-certified physicians provide expert care tailored to each patient's needs.

Our fertility specialists offer diagnostic testing and treatment options for couples facing conception challenges. Services include ovulation monitoring, intrauterine insemination, and coordination with reproductive endocrinologists. We provide compassionate support through the fertility journey.

We offer vaginal rejuvenation, labiaplasty, and cosmetic fillers to enhance women's confidence and comfort. Our procedures address post-childbirth changes and age-related concerns using advanced techniques. Treatments are performed with patient safety and satisfaction as priorities.

Our surgical services utilize the latest technology for in-office procedures and complex operations. We perform minimally invasive techniques when possible, focusing on gynecologic conditions requiring surgical intervention. Post-operative care emphasizes comfort and recovery optimization.

Board-certified physician specializing in comprehensive women's health care with expertise in obstetrics and gynecologic surgery.

Experienced provider offering personalized care for women's health needs from adolescence through menopause.

Dedicated to delivering compassionate care with specialization in high-risk pregnancies and advanced gynecologic procedures.

Skilled physician providing full-spectrum women's health services with focus on preventive care and patient education.

Expert in reproductive health offering comprehensive care for obstetric and gynecologic needs with personalized approach.

We provide obstetric care, gynecology services, infertility treatment, cosmetic procedures, and surgical options for women's health needs.

Contact our office at 585.473.2846 to schedule appointments for all our women's health services.

We work with major insurance providers - contact our office to verify coverage details for your specific plan.

Yes, we're relocating to 300 Red Creek Drive, Suite 100 in Henrietta, NY on November 18, 2025.

Our board-certified physicians combine advanced expertise with personalized care for comprehensive women's health solutions.

I absolutely LOVED coming here, or even calling the office for my 2nd baby in 2020-2021. However, so far with this pregnancy, the front desk staff, or whoever greets you or answers the phone is ALWAYS miserable! I never have a pleasant experience with any of them, and it's quite frustrating! Don't get me wrong, I absolutely LOVE every single doctor I have met with, and the nurses are even friendly and great to meet with!

But fix your front staff's attitudes! Have a staff meeting, they are the STORE FRONT of your practice. They are the first faces families see when they come in there and the FIRST VOICES they hear on the phone when calling with questions, concerns, or to even just make an appointment. The customer service needs to be better. I would GLADLY take myself and family elsewhere to avoid having to deal with the rude and unprofessional front staff.

Every patient deserves INFORMED CONSENT PRIOR TO A PROCEDURE! After many months have passed since I was a patient here, I find I am more disgusted with the care, or really lack there of, that I had received. No follow up calls from the Dr following a procedure. Office staff is rude and doesn't answer the phone, nor returns calls after leaving numerous messages. I was not properly informed about my options and what the procedure actually entailed.

The 'clamp' ( tenaculum) actually pierces the cervix! NOT clamp! Uninformed consent, is NOT consent! 1/2022 I started seeing a new Dr at a new office just down the street from this office. First time I've had a pelvic exam without being in pain after like I was assaulted. I'm in actual aww that pelvic exams don't have to be painful. (BTW, I have no medical issue that would cause a painful pelvic exam).

For anyone reading this review, please know you do not have to have care like I received from Parkwest. There are amazing Drs out there that will listen and treat you with dignity. Parkwest was an extreme disappointment and I'm upset with myself for staying a patient there as long as I did.

Zero stars if I could. Don't even pick up phone for a appt. wait 35 plus minutes 2 times. Finally just left voice mail only to be called 6 hours later. If this is how you start with new patients. I don't want to see what will happen once I am finally a patient. I will never be able to get a appt for a emergency. Just horrible this place should be reported somewhere. I have never ever ever seen this at a dr. Office.

I love my doctor & have never had a problem with her however patient services have decreased significantly in the past year between policy changes, resources available, and communication. I have raved about parkwest since my swap from another clinic and have given them many chances before posting this review but am sadly disappointed by the repetition of unsatisfactory encounters with front facing office staff.

Check online before you waste time on hold calling in for appointments - they have changed their policy and allow online appt scheduling for existing patients with existing doctors but will not schedule you over the phone if you did not know that and will simply direct you to hang up and do it yourself; if you call with a medical issue be prepared to be sent away to urgent care or your primary doc due to a lack of available resources/staff and willingness to critically think through the issue and work with you to find a solution. Be prepared to wait as I almost always am left waiting 20-40 min & be prepared to schedule about 4-5 months in advance for routine appts.

Absolutely horrible experience with the women at the front desk. My sister went to see a doctor she had been seeing since she was 13 who had recently moved offices. (Dr. Morrison is fantastic) The women at the front desk were rude and unprofessional, they shouted at my 17 year old sister and used profane language loud enough for the whole office to hear. They were hostile and short tempered for absolutely no reason.

They had the communication skills of an angry toddler, shouting again at my sister when she misunderstood the billing process and made fun of her as she was leaving. Absolutely wretched witches, made an already uncomfortable experience in a new office that much worse for a teenage girl.

I have been going her for a while. I will say that I am considering moving on. They are almost always late for appointments. I was just told that I had to follow up with my insurance on a procedure code to see how it will be paid. I work in healthcare and that is not how the standard of practice is. The last time I was in the office the 1 of the reception it was curt. I was told someone would follow up with me the same day if not the next business day. It was a week later and I had to follow up with them. I agree with the person who said the front office people are giving the place a bad name.

I love the practice and my doctor (Congelosi). Excited for her to deliver my twin girls any time now! Great staff always willing to help when I call with my 1million crazy questions, I highly recommend this office!