Business Details
21 Years
experience
Premier Optometry Services in Bellevue, WA
At Factoria Eye Clinic, we respect and appreciate the care entrusted to us by our patients. With over two decades of experience in optometry, our team is dedicated to helping you achieve optimal vision through personalized care. Dr. Caroline Kaufman, a residency-trained optometrist with expertise in corneal and specialty contact lenses, has led our clinic since 2005. Our services include comprehensive eye exams, advanced myopia management, and customized scleral lens fittings. We utilize cutting-edge technology like the Pentacam and Optomap for precise diagnostics.Our team, including Dr. Carol Chou and experienced optician Leana, prioritizes patient education and tailored solutions. We specialize in treating complex conditions like keratoconus and dry eye disease while offering routine vision care. Community involvement and patient satisfaction remain central to our practice philosophy. Our commitment to continuous learning ensures we provide the most current, evidence-based treatments available. Located in Bellevue, we serve patients from across the Pacific Northwest region.
Services
Comprehensive Eye Exams
Specialty Contact Lenses
Scleral Lenses
Orthokeratology
Myopia Management
Dry Eye Treatment
Pre/Post-Op Care
Eyewear Selection
Corneal Mapping
Pediatric Eye Care
Details
- Year established: 2005
Highlights and features
- We offer residency-trained expertise in specialty contact lenses
- We utilize advanced diagnostic technology like Pentacam and Optomap
- Our team provides personalized myopia management solutions
- We specialize in treating complex corneal conditions
- Our opticians deliver expert eyewear consultations
What people say
Life-changing treatment
Compassionate staff
Expert scleral lens fittings
Personalized care
Highly recommend
Services
Comprehensive Eye Exams
Our thorough eye examinations assess visual acuity, eye health, and systemic health indicators. Using advanced diagnostic tools, we detect vision changes and potential eye diseases. Our exams include refraction testing, intraocular pressure measurement, and retinal imaging to ensure complete eye health assessment.
Scleral Lenses
Custom-designed scleral lenses provide vision correction for irregular corneas and complex eye conditions. These large-diameter lenses vault over the cornea, creating a tear-filled chamber that improves visual clarity and comfort for patients with keratoconus, post-surgical eyes, and severe dry eye.
Orthokeratology
Orthokeratology uses specially designed contact lenses worn overnight to temporarily reshape the cornea. This non-surgical approach effectively corrects myopia and slows its progression in children. Our customized treatment plans provide clear daytime vision without lenses or glasses.
Myopia Management
Our evidence-based myopia control programs combine orthokeratology, specialty lenses, and lifestyle modifications. We create personalized treatment plans to slow nearsightedness progression in children while monitoring eye health through regular follow-up assessments.
Dry Eye Treatment
Advanced dry eye management combines diagnostic testing with customized treatment protocols. We utilize tear film analysis, meibomian gland assessment, and in-office procedures to address underlying causes of chronic dry eye symptoms and improve ocular surface health.
People
Dr. Caroline Kaufman
Optometrist
Dr. Kaufman has practiced optometry since 1994 with residency training in cornea and specialty contact lenses. She specializes in orthokeratology and scleral lens fittings, serving as secretary for the American Academy of Orthokeratology. She combines clinical expertise with compassionate care in managing complex vision conditions.
Dr. Carol Chou
Optometrist
Dr. Chou completed residency training in cornea and contact lenses with expertise in specialty lens fittings. Certified in minor surgical procedures, she manages corneal diseases and dry eye conditions while offering bilingual services in Mandarin. Her background includes community outreach and international eye care missions.
Leana
Optician
With over a decade of experience, Leana provides expert eyewear consultations and insurance billing services. Her extensive knowledge ensures patients receive frames that complement facial features while meeting visual needs. She mentors new opticians and maintains quality standards in optical services.
Questions
What eye care services do you specialize in?
We specialize in comprehensive eye exams, specialty contact lenses, scleral lenses, orthokeratology, myopia management, and dry eye treatment using advanced diagnostic technology.
Do you accept insurance?
We accept most major vision and medical insurance plans. Our billing specialist Leana works directly with insurance providers to maximize your benefits and minimize out-of-pocket costs.
What technology do you use for eye exams?
We use state-of-the-art diagnostic equipment including Pentacam corneal topography, Optomap retinal imaging, and corneal refractive therapy systems for precise, comprehensive eye health assessments.
Do you offer pediatric eye care?
Yes, we provide comprehensive eye exams for children including vision development assessments, myopia control programs, and treatment for amblyopia and other childhood vision conditions.
How do I schedule an appointment?
You can schedule appointments through our online form or by calling (425) 641-2020. We offer flexible scheduling with evening and weekend options available for urgent cases.
Reviews (6)
Rui Zhou
Jun 21, 2022
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Dr. Chou is super patient, one of the best doctors I've ever met. So are all the staff, patient, friendly, and nice.
Naji Pitts
Jun 14, 2022
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Dr. Chou was patient, thorough, very attentive and answered all my questions. Katie and the rest of the staff were very sweet and welcoming.
Sanjay Shankaranarayanan
Mar 10, 2022
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I was referred to them for a scheral lens fit and was extremely impressed with them. The whole staff is very friendly knowledgeable and the entire process was very seamless. Highly recommend them!
Catherine Sabol
Feb 06, 2022
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Thank you so much for getting our daughter in yesterday. We are grateful for Dr. Chow (I hope the spelling is correct) she was great and took really good care of our daughter.
Chan Valentine
Jan 18, 2022
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I learned in 90 minutes more about the health of my eyes including a hereditary disease which affects sight with the rest of my organs, which needed to be addressed, that I should have been informed of by the eye specialists at my major university's hospital's clinic 20 years ago. I heartily recommend using this clinic if you need a new eye clinic. Or if you need a second opinion.
Kory Sauve
Nov 10, 2021
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I have been going here a few years now and have been extremely impressed with the staff each and every time. I would easily recommend this place to anyone looking for a new eye Doctor and have done so a handful of times. Great staff all around from the front office to the doctor!
