Business Details
50+ Years
experience
Emergency
services
Your Trusted Healthcare Provider in Waterbury, CT
StayWell Health Center has been dedicated to providing comprehensive healthcare services to the Greater Waterbury community since 1972. As a Federally Qualified Health Center and 501(c)(3) charitable organization, we prioritize patient-centered care that addresses medical, dental, behavioral health, and social service needs. Our multidisciplinary team delivers services across seven locations, emphasizing preventive care and accessibility for all individuals regardless of insurance status.With over 50 years of experience, we coordinate primary care with specialty services like HIV treatment, opioid addiction recovery, and pediatric care, while maintaining federal public health service deemed status for medical malpractice protection. Our commitment to excellence is demonstrated through partnerships with local organizations, federal funding compliance, and a sliding fee scale program that ensures affordable care for underserved populations.
Services
Adult Primary Care
Pediatrics
Dental Services
Behavioral Health
OB-GYN
Substance Use Treatment
Specialty Care
HIV Care
Community Programs
Allergy Testing
Details
- Year established: 1972
Highlights and features
- 50+ years serving the Greater Waterbury community
- Integrated medical, dental, and behavioral health services
- Sliding fee scale for uninsured patients
- Seven accessible Connecticut locations
- Bilingual staff and culturally competent care
Services
Adult Primary Care
StayWell's Adult Primary Care provides comprehensive medical services including annual physicals, chronic disease management, and preventive care. Our providers coordinate with specialists and use integrated electronic health records to ensure holistic treatment. Services include allergy testing, immunizations, and care for patients experiencing homelessness or mental health concerns.
Behavioral Health
Our Behavioral Health department offers individual and group therapy, psychiatric evaluations, and medication management for adults and adolescents. Specialized programs address substance use disorders, anxiety, depression, and opioid addiction through evidence-based treatments like Medication-Assisted Treatment (MAT) and cognitive behavioral therapy.
Dental Services
StayWell's Dental Services provide preventive and restorative care for all ages, including cleanings, fillings, extractions, and dentures. Our bilingual team offers oral health education and specialized pediatric dental care through the Smile Builders program in local schools.
Substance Use Treatment
The OASIS program delivers Medication-Assisted Treatment (Suboxone), individual therapy, and peer support for opioid addiction. Services include same-day prescriptions, walk-in hours, and integrated primary care. Bilingual providers are available at multiple locations for comprehensive recovery support.
OB-GYN Services
StayWell's OB-GYN department offers annual exams, prenatal/postpartum care, family planning, and menopause management. Services include birth control options, STI testing, and breastfeeding support. Patients can access care through walk-in appointments and same-day visits for urgent gynecological concerns.
People
Dr. Elie Helou
Infectious Disease Specialist
Board-certified in internal medicine and infectious diseases, Dr. Helou completed his medical education at St. Joseph University in Lebanon and residency at Yale New Haven Hospital. He serves as a clinical instructor at UConn School of Medicine and specializes in HIV, PrEP, STD, and viral hepatitis treatment.
Questions
What services does StayWell Health Center offer?
We provide medical, dental, behavioral health, OB-GYN, HIV care, substance use treatment, and specialty services like allergy testing and nephrology across seven Connecticut locations.
Do you accept uninsured patients?
Yes, we offer a sliding fee scale for uninsured patients based on income and family size to ensure affordable access to all our services.
Are there bilingual providers available?
Yes, we have bilingual providers offering services in Spanish, Portuguese, Italian, Albanian, and Hindi at multiple locations.
What emergency services are available?
Our on-call service provides urgent care assistance 24/7, with same-day appointments available for urgent medical concerns.
How can I schedule an appointment?
Existing patients can schedule online through our portal or call 203-756-8021. New patients should call the same number and press 3333 for assistance.
Do you offer substance abuse treatment?
Yes, our OASIS program provides Medication-Assisted Treatment (Suboxone), therapy, and peer support for opioid addiction with walk-in hours available.
Reviews (7)
Rosse Cardenas
May 19, 2022
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Shady service. Hidden fees. I have call multiple times asking to speak to the supervisor for the last 5 months but no one returns my calls. Don't go there.
Patricia Dixon
Apr 18, 2022
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This was unexpected. They really care about you and not grabbing your dollar. Raves to dr wong, edi, Ray and day. Going back in two weeks for some more dental care.
Shana Breece
Nov 25, 2021
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I used to love my doctor here, Lindsay Marr im not sure what happened with her but my experience with Staywell has been awful since i lost my favorite primary. I made an appointment 3 weeks ago because I thought i had bronchitis and I needed more rescue inhalers for my asthma. I went to my appointment just to be turmed away because of my symptoms which are some of the same symptoms seen in covid patients they never let me know previously that I needed a negative covid test to visit my doctor.
My symptoms line up with me being athsmatic I have no other symptoms of covid nor do i have a fever. I will be switching my primary because this is crazy. Its unbelievable that I couldnt even be prescribed more rescue inhalers even though this office knows I have asthma. My overall experience with this place has been awful. Theyd let you die on their steps.
My symptoms line up with me being athsmatic I have no other symptoms of covid nor do i have a fever. I will be switching my primary because this is crazy. Its unbelievable that I couldnt even be prescribed more rescue inhalers even though this office knows I have asthma. My overall experience with this place has been awful. Theyd let you die on their steps.
Jeannette Rivera
Oct 29, 2021
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I myself and my son go there and we love the doctor that we have nurses and staff are very good so my experience with them excellent amazing excellent amazing
Wasim Rauff
Aug 29, 2021
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Just now I spoke to nurse Staywell south main st she was very rude hang up the phone like slap in face.
Manola Segarra
Jul 14, 2021
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The service is not good they don't see you as a patient they only saw you as a number that's horrible
Jasmine Luiz
Jul 01, 2021
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Unprofessional. Doctors refuse to help even though it's the literal oath they take. Minimum care and even when you try to go up the chain to get resolutions, they knock you down and prolong the situations until you are over it. After a certain age Doctors lose their care & commitment, I wish the company assisted in these situations instead of ignoring and passing the message back down to someone who says only they can help you
