ProHealth Physicians

Business Details

Your Trusted Medical Partner in Connecticut

ProHealth Physicians is Connecticut's leading community-based medical group dedicated to providing comprehensive healthcare solutions for individuals and families. Our network of practices spans every county in the state, offering primary care, specialty services, diagnostic testing, and preventive wellness programs. We prioritize proactive healthcare through patient-centered medical homes that coordinate care across all stages of life. Our clinicians work closely with local hospitals to ensure convenient access to specialized treatments while maintaining a strong focus on disease prevention and chronic condition management.

The organization actively contributes to medical education by training future healthcare professionals and continuously improves care delivery through practice transformation initiatives. With 24/7 accessibility through our Call Us First service and online scheduling options, we ensure timely care when patients need it most. Our commitment to quality extends to patient experience enhancements, affordable care initiatives, and community health programs that address broader wellness needs beyond traditional medical treatment.

Services

Primary Care Diagnostic Services Express Care Clinical Outreach Programs Blood Draw Centers Flu Shot Clinics

Highlights and features

Connecticut's largest community-based medical group with statewide coverage
24/7 care access through Call Us First service
Focus on preventive care and chronic disease management
Integrated network of primary and specialty care providers
Affiliated with top local hospitals for comprehensive treatment options

Website

Update Listing

Services

Primary Care

Our primary care physicians provide comprehensive health maintenance for all ages through regular check-ups, immunizations, and chronic disease management. We focus on building long-term patient relationships to deliver personalized preventive care. Services include wellness exams, health screenings, and coordinated specialty referrals.

Diagnostic Services

We offer convenient in-house and networked diagnostic testing including blood work, imaging, and lab analysis. Our blood draw centers provide quick specimen collection with results integrated into patient electronic health records. Testing supports early disease detection and treatment monitoring across our service areas.

Express Care

For non-life-threatening illnesses and injuries, our Express Care clinics deliver prompt treatment with minimal wait times. Services include same-day appointments for infections, minor trauma, and acute conditions. Available at select locations with extended hours for greater patient accessibility.

Clinical Outreach Programs

These initiatives bring specialized care to underserved populations through mobile clinics and partnerships. Programs focus on diabetes management, cardiovascular health, and preventive screenings. We collaborate with local organizations to improve health outcomes across diverse communities in Connecticut.

Patient Portal

Our digital health platform enables secure appointment scheduling, medical record access, and provider messaging. Patients can view test results, request prescription refills, and manage health information electronically. The portal enhances care coordination and patient engagement through 24/7 online access.

Questions

How do I schedule an appointment with ProHealth Physicians?

Use our online scheduling tool for primary care visits or call your preferred location directly. New patients can book through our dedicated hotline at 1-855-CTMD-411.

What services are available through Express Care?

Express Care clinics treat non-emergency conditions like colds, flu, minor injuries, and infections with walk-in availability and shorter wait times compared to emergency rooms.

Does ProHealth Physicians accept my insurance plan?

We participate in most major insurance networks. Check our website's insurance directory or contact our billing department at 1-800-924-7952 for specific coverage verification.

What should I do in a medical emergency?

Call 911 immediately for life-threatening situations. ProHealth Physicians recommends visiting hospital emergency departments for chest pain, breathing difficulties, severe trauma, or stroke symptoms.

How can I access my medical records?

Register for MyChart to view test results, vaccination records, and visit summaries online. This secure portal also allows message exchange with your care team and appointment management.

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Reviews (7)

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Stephanie Lamb

Apr 15, 2022 Report

I made an appointment here because I had a pain in my side and because I was getting dizziness. I wanted to be checked out I told that to the receptionist when scheduling my appointment. First off it took forever to get them on the phone. Then I went to my appointment with a new doctor Brent and he did blood pressure and asked some questions and dismissed me with no further help or explanation. I said hold on aren't you going to check my blood and urine?

He said he had to go because he is behind and said a patient waiting and I'll have to get that checked another time. Hello? This is why I came here in the first place totally waste of my time! I specifically said I needed blood and urine tests done and got NOTHING done. I still don't feel well and now have to find a new doctor. So if you want to be aggravated and waste your time go to this doctors office.

Brendan Ross

Jan 24, 2022 Report

Perhaps the rudest front desk I've ever met interacted with. Worse than the DMV. Don't answer their phones and treat you like garbage when you come in to see them. Going to consider dropping my Dr over my experience.

Nohelia Kotarowski

Dec 18, 2021 Report

I will never go back to this place because I just came in to do a physical and they always get you with additional labs you didn't request and then a month later you receive the surprise by mail that you have to pay. They also made me wait for a long time before my appointment.

Chris W.

Dec 18, 2021 Report

There is absolutely ZERO patient care with this place. My wife has been waiting 2 days to have her results analyzed, while she waits in pain. She has called several times to be put on hold for 30+ minutes only to be hung up on. This has happened multiple times. She was told that the DR would receive an Urgent message to contact her, and then was later told that message was never given. After 2 days of trying to get ahold of the DR. she was finally told that, Doctors no longer give results over the phone and she would have to come in.

When time is important to start medication, this place would rather make money on an in person visit than doing what's right and getting the patient help right away. Do yourself and your family a favor and go else where.

Shannon O'Donnell

Dec 16, 2021 Report

This place is awful! If possible I would give it 0 stars. On top of being on hold for 45 mins to make an appointment this morning. Once you get here they ask you call to check in from your car, got to the parking lot and called 5 mins before the apt and they didn't pick up until 15 after the appointment time. Once they answered they couldn't find my apt in the system. Beyond unprofessional, I don't have one good thing to say about this place.

And they can't use COVID an excuse because they were just as bad before. They have just gotten way to big for their own good. Was with my doctor since it was Summer set Health, and those doctors at least knew your name and took the time to talk and care about you health. Now your just a number they've only got 15 mins to meet with you and give you a referral to a doctor who can actually help you.

John Kelsey Holt

Sep 17, 2021 Report

They will charge you for outpatient visits at your physical if you talk about something thats bugging you even when asked by the doctor "is anything bothering you?" You have to ask them "will i be charged for talking about this?" Outrageous. I know no other doctors who operate this way. You should feel safe to ask a doctor about a health problems without getting a bill in the mail a week later. Also, when I discussed my problem they told me to see another doctor (which was my plan). So I got charged for a recommendation that I already knew.

Amanda Houle

Aug 03, 2021 Report

If I could give them zero stars, I would. I've been waiting TWO DAYS for a PHONE CALL while an infection rages inside my intestine. Mine is a chronic and extremely painful condition and after many years with Pro Health, it's not as if they don't know how simple it is to help me right now. This will end with an ER visit, which will cost me an ABSURD amount of money, just to get some antibiotics. Absolutely shameful.